Four Points By Sheraton Louisville Airport Guest Reviews
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|4.1 miles from Louisville centre|
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Alaina, Richmond Tue, 12 August 2014
Liked: Very friendly staff.
Disliked: For the price there was no microwave or mini fridge. The food at the bar was terrible!
Tram Thu, 16 May 2019
I am still feeling like...
Liked: The location was very close to Exposition center.
Disliked: We reserved a suite with 2 queen beds and sofa bed. They gave us a king with sofa bed which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids. We complained to the front desk but the answer that they are fully booked. The next day my back hurt from sharing the bed with the kids, we insisted that we must have 2 beds because my back pain. They gave us a room with 2 queen beds but no sofa bed. We did not get what we paid for so I contacted booking.com. The customer service was really helpful, they contacted the hotel management. The answer from Four-Point management team was they did not receive any negative responses from us so no compensation. So here are all my negative response on the experience at Four Point by Sheraton.
K Wed, 15 May 2019
Pleasant, people are great, good...
Liked: Unfortunately there were a few ants in our room-yuk. Also, had to call & ask for housekeeping. Although saw them twice (at different times of the day) in our hallway, they didn't service our room.
Disliked: Although we were three, only had two or even one washcloth- had to ask for more.
Eileen Thu, 25 April 2019
Anonymous Tue, 16 April 2019
John Mon, 15 April 2019
Easy off and on highway
Liked: Location! We used to stay at the Brown and downtown gets so busy
Zachary Thu, 21 March 2019
Disliked: There was dried blood on two pillow cases when we got into the room and the sheets had random pieces of hair on them underneath the pillows themselves. I only know it wasnt mine because it was long and black, my hair is dyed red.
Anonymous Mon, 11 March 2019
Verified Hotel Guest Mon, 18 February 2019
Liked: The location and the shuttle driver was amazing!!
Disliked: House keeping and management needs to be on the same page, will not stay again for this reason. My room never got cleaned.
Mr Sun, 10 February 2019
Craig Mon, 4 February 2019
it was good