Around 8:30am, crashing and banging started on the other side of our room. This continued for about 40mins... and then a knock at the door from housekeeping to clean the room. The housekeeping utility room was right beside our room. Two issues: 1. if the utility room is required where it is, every effort should be made to limit the noise. Guests are expected to limit their noise.... 2. considering we were only staying 1 night, why would housekeeping be attempting to clean a room that hasn't been vacated yet with check-out at noon? Inefficient use of resources. Lastly, shower had peeling paint and the tap came off in my hand. vThankfully, I could put it back on to turn off the water.

Liked: Front desk employees were friendly and approachable.
Disliked: Starting around 6am, music woke us from the neighbouring room. Due to it becoming louder, around 7:30am, I called the front desk and they sent someone up and the music was lowered. All good, so I thought. Around 8:30am, crashing and banging started on the other side of our room. This continued for about 40 minutes and then a knock at the door from housekeeping to clean the room. Found out that the housekeeping utility room was right beside our room. So, I should have drove the 4 hours home with my daughter and been home by 2am and had a great sleep (still getting up by 8:30am when housekeeping starting banging).

Exceptional

Liked: All of the space! The jacuzzi also exceeded expectations.
Disliked: I found a long dark hair on one of the pillows when we got there

Exceptional

Liked: We really like the our stay, we were able to have a goodnight sleep and location is really accessible to restaurants, bars and harbour area

Passable

Liked: The room was clean and the bed was soft
Disliked: The restaurant was closed for breakfast all weekend The hot tub was out of orderThe pool water was very cold

Very nice hotel, we had...

Liked: Location, comfortable bed, friendly staff
Disliked: Our room was adjoined with another room and when that room was occupied, their was very little sound barrier and we could hear every conversation the occupants were having. I've never encountered this when staying in an adjoining room at other hotels.

Exceptional

It was ok.

Liked: Breakfast location off-site. Took a while to find it. Didn't stop there for breakfast
Disliked: Booking was incorrect. Asked for a junior suite based on pictures because it had 2 chairs. I travelled with my husband so needed 2 chairs. Room first given had one chair. Restaurant off-site. The material led us to believe it was in the same location. Because of the construction it was like a maze trying to find it

Passable

Liked: The staff was very accommodating, and helpful. They were both pleasant and professional. The hotel was clean. my king size bed was very comfortable.
Disliked: We stayed in a suite on the 2nd floor. My son slept on the sofa bed. The sofa bed was pretty miled out. There was odd noises at night seemingly coming from the floor above us. There is a lot of street noise in that room/floor.

Superb