Around 8:30am, crashing and banging started on the other side of our room. This continued for about 40mins... and then a knock at the door from housekeeping to clean the room. The housekeeping utility room was right beside our room. Two issues: 1. if the utility room is required where it is, every effort should be made to limit the noise. Guests are expected to limit their noise.... 2. considering we were only staying 1 night, why would housekeeping be attempting to clean a room that hasn't been vacated yet with check-out at noon? Inefficient use of resources. Lastly, shower had peeling paint and the tap came off in my hand. vThankfully, I could put it back on to turn off the water.

Liked: Front desk employees were friendly and approachable.
Disliked: Starting around 6am, music woke us from the neighbouring room. Due to it becoming louder, around 7:30am, I called the front desk and they sent someone up and the music was lowered. All good, so I thought. Around 8:30am, crashing and banging started on the other side of our room. This continued for about 40 minutes and then a knock at the door from housekeeping to clean the room. Found out that the housekeeping utility room was right beside our room. So, I should have drove the 4 hours home with my daughter and been home by 2am and had a great sleep (still getting up by 8:30am when housekeeping starting banging).

Good

It’s good experience

Good

Very good

Will not go back

Liked: Staff are friendly, great location.
Disliked: I ordered a crib for my little one. I made a note online when we booked it. I also called beforehand to make sure the crib will be ready. When we arrived hotel, the crib is not there. I called front desk twice to get the crib in. And there was no hot water the day we stayed. No hot water to wash hands, no hot showers. All cold water. Very disappointed!

Liked: Our room was beautiful and clean. The staff were also friendly, professional and helpful.

Passable

Excellent

Liked: Excellent location
Disliked: Music in foyer was bad

Good