Pleasant

Liked: The location was great. The staff was kind.
Disliked: We didn?t have towels the first day and the ones we did get were so rough. The body wash was really really watered down.

Exceptional

Exceptional

Liked: Staff were very helpful
Disliked: Breakfast wasn?t served every day and the bar was only open certain days

Exceptional

Exceptional

Liked: Nice place and very clean, bed very comfortable. We will come back to stay again next time

Passable

Liked: How clean it was inside and outside
Disliked: How rude and impatient the woman was at the front desk when I was trying to check in she was an older Nigerian women . I was polite the whole time but had so can?t complain when I got into my room because a house astonished I was with the customer service I had received. Other than that the rest of the employees and staff were very helpful and nice.

Tv

Liked: I was upgraded to a suite for no charge. Upon arrival in the ?upgrade? we realized TV in bedroom wasn?t working. We called front desk who said they would check with an engineer to see if troubleshooting could be done. Front desk called us back a few minutes later to say someone could come check on TV the following day. We were checking out the following day so we told them not to worry about it. We were then asked to stop by front desk the following day when we checked out to see about some sort of compensation for inconvenience. The following day we were told to expect an email the following day. Finally after four days received an email from manager saying TV we?re working fine. Ok that may very well be now that we have come and gone. The fact is it was staff that brought up how we could be compensated because it was an inconvenience. Maybe manager should advise his staff not to say such things if he?s not gonna hold up to it when it comes time. Very disappointed.
Disliked: Same as above

Pleasant

Liked: Location to the Global Life Center
Disliked: N/A

I would stay here again