Four Points by Sheraton Cleveland-Eastlake Guest Reviews
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|7.1 miles from Cleveland centre|
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Matthew, Tonawanda, visiting Beachland Ballroom Thu, 5 November 2015
Bathtub was absolutely disgusting; good thing we were only there for a night; bed was extremely hard; everything else was fine.
Liked: Everything else.
Anne Tue, 14 September 2021
Mara Tue, 14 September 2021
Liked: Location was very convenient
Disliked: Signage was not very good
Drew Mon, 13 September 2021
Rose Sun, 12 September 2021
David Fri, 10 September 2021
Sharalyn Sun, 5 September 2021
Liked: When we arrived no one was in the lobby, or anywhere. We had to wait about 5 minutes at the desk for someone to appear. Even after ringing the bell. The man who attended us seemed unfriendly, unwelcoming, and distracted. This was not the experience we?ve had at other 4 Point Sheratons. At 6:45 in the morning we were looking for breakfast, the staff member said hello but didn?t bother to direct us. We left.
Disliked: Not close to anything. Had to drive to find a restaurant. Disappointing.
Anonymous Sun, 5 September 2021
Tired overworked staff, room not...
Liked: Location- it was the halfway point for our destination.
Disliked: The hotel is clearly understaffed. I don?t blame the people who are there- they seemed to be doing their best but was very tired and stressed. The room was fine, but the carpets had not been vacuumed in a while - I saw dog hair, bits of trash and even nail clippings in the rug.
Colvey Fri, 3 September 2021
Liked: Just need a break
Julie Mon, 30 August 2021
Ronice Fri, 20 August 2021
Liked: Great customer service
Disliked: Clean close to highway