Four Points by Sheraton Chicago Westchester/Oak Brook

Exceptional

No parking, unhelpful front desk

Liked: Not much.
Disliked: No parking spots available at all times, the front desk was not helpful in problem solving the parking situation, we were downgraded to a queen bedroom and given an unacceptable room

Bad

Overall Great Stay

Liked: Comfortable bed, good location, friendly staff
Disliked: One of my washcloths was dirty, water pressure wasn’t great for showering

Exceptional

Liked: Staff was so friendly
Disliked: No one brought fresh towels for my second day there

Exceptional

Liked: The young man (Mr Harris) at the front desk was amazing very respectful and very helpful

We needed to stay one...

Very enjoyable stay. Hotel very...

Liked: The Classic Breakfast was amazing. It was cooked and prepared on ordering. It was very very tasty and not like the breakfasts that you usually get already prepared. Those breakfasts are tasteless. Each morning I had the Classic Breakfast perfectly served by a very friendly waiter. A breakfast beautifully prepared and enjoyable to eat . Full Marks for Service and Breakfast.
Disliked: I stayed for two nights duration on two occasions. I noticed the rooms were not made up on either occasion. I would like the room to be made up each day as it used to be

Excellent

Liked: Breakfast was very enjoyable.