Four Points By Sheraton Charlotte - Pineville

We enjoyed our stay

Liked: The price and location
Disliked: No soap in bathroom to wash your hands and no tissue

OK

Liked: Location
Disliked: Had to wait 15 minutes for someone to show up at front desk.

Passable

Liked: Could have been a little cleaner. I think that this is family owned and I think they live in the hotel. The lady at the front desk was babysitting her grandchildren. I was told we get our $50 deposit back and I still haven’t received that.

Very good

Liked: It was clean, fairly quiet, close to restaurants, had a good variety of TV channels, and had a decent breakfast (including yogurt, bacon and fresh fruit)
Disliked: Had issues regarding payment at check in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was skimpy

Superb

Staff and room were amazing...

Liked: The heat wasn’t working properly in the room. When we ate breakfast in the lobby the front door was wide open it was extremely cold in the lobby took away from the breakfast experience..food was getting cold.

Exceptional

Exceptional

Exceptional