Four Points By Sheraton Bentonville

Horrible experience

Liked: Absolutely Nothing!
Disliked: My sister booked 1 night June 13. Check in process was smooth but once we arrived to our room we were not happy. For one the lighting was horrible. Only the 2 lamps attached to the head board worked and the one behind the chair in the corner was not bright. The light on the table did not work. The room had a smell to it like the carpets are old. The bath tub and the mat had a horrible stain and appeared unclean. The toilet kept stopping up and the other most unpleasant was our room was directly across from the bar. Where the music was so loud as well as the guest yelling and talking loud all night. We had a 3hr drive home and got absolutely no sleep because of this. I reached out to management about my issue 3 days ago and no one has responded.

Superb

Liked: The staff is helpful and very friendly.

Nice place nice staff

Liked: Close to where we needed to visit family
Disliked: The tv didn’t work

Pleasant

Passable

Superb

Exceptional

Good breakfast in large hotel

Liked: Enormous hotel with large spaces to accommodate convention events. The staff were great. Comfy bed. Nice selection of various breakfast options and at affordable prices.
Disliked: Only one luggage cart for the hotel seemed odd. Their front door was not working properly but showed us how to work around it.

Nice and comfortable, but would...

Liked: The bed was very comfortable and cozy. The facility was newly updated, and was very nice.
Disliked: I didn’t like that breakfast wasn’t included. We specifically reserved a room WITH breakfast, and when asked they said it wasn’t available.