Four Points by Sheraton Appleton

Exceptional

Good

We will stay here again...

Liked: Comfortable bed.Close to the mall and restaurants.Complimentary breakfast.Professional and friendly staff.
Disliked: Whirlpool tub was closedRefrigerator in room was so cold our pop froze and exploded.

Functional

Liked: Room layout and amenities are nice but the room was not as clean as I like. Soap residue in shower, dirt under table, and light burned outBartender was super friendly and attentive.
Disliked: See aboveAlso pricey and charge $15.00 for breakfast

I might consider staying again.

Liked: Convenient location. Staff was very nice.
Disliked: Breakfast could have been better for the price.

Don’t stay at the four...

Liked: Lobby bar that served “bar” food.
Disliked: Hot tub was broken again and the shower door had dried on shampoo on it! The ice machine on the lobby floor was broken and leaked all over the hallway near the elevators. The parking lot was not plowed and you had to climb over snow ridges to get into the hotel.They also charged my credit card for the stay as I departed and it was a prepaid room reserved and paid for 13 days before arrival. Now I have to go through my credit card company and file fraud charges to get my money back. They have also withheld the $50 incidental fee and have not credited back to my account.

Exceptional

Superb

Disappointing

Liked: The room was nice
Disliked: The pool and hot tub weren't working (out of your control) and I paid for breakfast when I booked the room and the not so nice front desk lady told me it isn't paid for.