Exceptional

Good

Liked: Clean and comfortable
Disliked: Kitchen person was rude, seem like she got upset because I came close to closing

Staff Excellent

Liked: Excellent
Disliked: No lunch or dinners

Our room was beautifully decorated...

Liked: The breakfast was okay but not excellent.
Disliked: The quality of food can be improved.

Liked: Best hotel in the week we stayed there. Updated and modern. Friendly staff.

Very good

Superb

Passable

Liked: The room was very spacious & clean. It is a fairly new hotel, so everything was nice & the beds very comfortable.
Disliked: I was surprised that all doors , including the front door, are permanently locked. I tried to see if I could check into hotel at 1PM. I rang the doorbell so I could come in & inquire, but the person at desk would not unlock or answer door. She was laughing & talking to some people hanging out in the small lobby. I walked into lobby when a hotel guest entered the hotel. I asked if we could check in early & was told we could pay $30 to check in 2 hrs early. I've never had that response before. There is a sign on the door that no local residents are allowed to stay at the hotel. It is near downtown & they seem to have a crime & homeless problem in Anchorage. The other staff we encountered were very nice & helpful. After staying there a day, we decided it was probably safe to walk downtown from the hotel.

Good location and comfortable

Liked: Location, right in downtown, and was comfortable.
Disliked: The staff wasn?t the best but i guess that has been a problem with the hospitality industry all over the country. There were some people that were just hanging and smoking outside so the whole lobby smelled like cigarettes.Expensive for the room! You are better off staying down the road at Captain Cook hotel.