Four Points by Sheraton Anchorage Downtown Guest Reviews
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Write a review
Nancy L, Anchorage, visiting Dena'ina Center Fri, 10 March 2023
We love the location to downtown! It is very convenient to have a night out and walk everywhere! The rooms are nice. Has the feel of an older establishment, but it does appear some upgrades are being made. The price is good. The front desk personnel were very nice and friendly each visit! We will continue to stay here on all of our downtown getaways!
Liked: Rates; location; rooms; staff.
Disliked: A bit older feeling in the rooms.
Steven Fri, 20 June 2025
Bad
Disliked: Power outage at 1am and was still out when we checked out at 10am. Manager did not reimburse us any money for the inconvenience. Hotel was older and more dated than what appears on their website. Would not recommend this hotel.
Dieter Tue, 17 June 2025
Get rid of this hotel...
Liked: There was little or nothing to like. We have always trusted Bookings.com as we are serious travellers but this was a let down
Disliked: Firstly it was extremely expensive. We were shocked when we arrived at the reception and the lift was dirty. The whole hotel needed a serious upgrade. The television in our room didn’t work there was no soap at the sink. They had run out! The safe was broken and our room was not serviced the first day. When we asked they just said it wasn’t on the list!!On checkout we had been charged twice. Once through Booking.com and they also took our card for incidentals and they charged us the full rate again. They could only reimburse us within 4/5 business days!! The staff obviously didn’t know what they were doing and weren’t trained. Horrendous. There was nothing good to report on this accommodation and we are still waiting for our reimbursement !!
Corey Mon, 16 June 2025
Poor
Shekhar Sun, 15 June 2025
Good
Disliked: No cleaning. Restaurant closed without any prior notice on a Sunday. Breakfast poor
Ahmad Thu, 12 June 2025
Very good
Liked: Staff
David Tue, 10 June 2025
Great location, budget friendly hotel
Liked: We had some issues with our original room that required repairs, so the lady from reception came to the room, assessed that they wouldn't be fixed and moved us to another room. Everything was fine in the second room
Disliked: Hotel was a little noisy, with foot stomping from above.
Ruth Fri, 6 June 2025
Exceptional
Liked: Excellent staff
Anonymous Wed, 4 June 2025
Comfortable but way too expensive
Liked: Shower beds staffAlthough bedding was really dirty.
Disliked: Price was outrageous. Older hotel for the price
Cathy Tue, 3 June 2025
Nice affordable hotel with clean...
Liked: Large comfortable studio accommodation Friendly staff
Nikita Mon, 2 June 2025
Pleasant
Liked: It was alright
Disliked: The Concierge was kind of blah and the key system was broken.