Four Points by Sheraton Albany, Albany

staff was pleasant, it was...

Disliked: bathroom ceiling had pealing paint and room had odd old cigarette odor

A convenient place to stay...

Liked: The gym had updated equipment, excellent free weights/kettle bells, and stretching area. The overall facility was clean. It was nice to have a bar that offered food and great wine and beer right downstairs (made it easy to choose over the fast food places right outside. The staff was attentive and kind.
Disliked: There were some stains on bathroom walls, entrance walls to room, and the carpet in the room had a brown stain and felt dingy. The overall room was comfortable and large, but the AC made a consistent humming/ rattling sound, even after turning it off. Made it difficult to rest soundly. The bar staff was excellent, but the food quality should be updated to a more contemporary cuisine (the chicken sandwich with fries I ordered tasted like high school cafeteria food. The food was microwaved and prepackaged - nothing was made fresh). I had to finish a project in my room so I had very little time to seek other options - I should have.

Very good

Fraudulent

Liked: Nothing really. It was close to where we had to go.
Disliked: The Manager was not costumer sentric and refused to come out to deal with an over charge issue. The per night righ was not what we contracted for. Aa such you all need to remember me for the excess changes on my card.Secondly, breakfast was not free as advertised on your site.Thats a fundamental misrepresentation.And you all can be sued on thst. You all messed with a bunch of lawyers who were in town doing the New York Bar Exam, just not cool.

Friendly staff

Liked: Quite Clean
Disliked: Beds

Very good

Exceptional

Liked: Verty clean ,and quiet..

Great night's stay

Liked: Soft beds. Sparkling clean rooms. Warm pool. Friendly staff. Breakfast was disappointing, grab-and-go due to the restaurant breaking closed, but that might be some Covid-thing. I'd definitely stay here again the next time I'm in Albany.
Disliked: A hot tub would be a nice addition to the pool room.

Superb

Liked: The Sheraton was extremely comfortable, with all major amenities from mattress pad to free bottled water to kitchen area. Parking and wi-fi are also free. I didn't try either the restaurant or the pool but both were open late. I slept well and would stay here again.
Disliked: No complaints at all.