Fountain Hotel

Superb

Liked: This is a great option if you are attending a gig at Tottenham Hotspurr. We were able to walk from and to the stadium (30mins) avoiding the horrible queues to get public transportation.Staff was very nice and accommodating. My partner forgot her phone at the room and they were lovely about it. Retrieved the phone and sent it to us by post.
Disliked: There was no aircon and no windows in our room, so in the middle of a heat weave, it did get quite hot in the room. There was however, a fan which definitely helped.

The hotel did not have...

Liked: The location was good.
Disliked: The hotel did not have any running water for hours when we arrived. After a long day of travelling in the heat we were very much looking forward to a cold shower but we had to wait approximately 8 hours for the water to start working again. This was an awful experience. The hotel should have informed us about this before we arrived so that we could have cancelled and made other arrangements. They waited until we collected the keys to tell us.

Convenient and simple

Liked: Good location, shop across the road, comfy bed, complimentary cereal and mini fridge. Easy and convenient
Disliked: A bit stuffy due to the weather and the windows are small but a fan was provided

Disappointing

Liked: I liked the key process
Disliked: I recently stayed in this hotel and upon arrival, i was told i didn’t have a room available due to a plumbing issue. I had plans to leave the hotel after check-in and couldn’t see the room out due to it not being available. Since i couldn't wait for a available room due to strict time scheduled plans, I was then asked to leave my bags in a room with 2 women i had never met. I had to then leave the Hotel without a room confirmation nor a second key to the room i was asked to leave my travel bags in. Relying on the trust and the friendship built 20 minutes before hand. I was then given a key and confirmation of my room at 11pm. I am not happy i have had to pay full price considering the factors i had to experience which were out of my control. I am looking for a refund of the money i had to pay. I was told to request a refund and file a complaint i had to do it through Booking. Com which i assume I am writing to.

If it wasn't for the...

Liked: The Hotel was pleasant enough and close to the tube Station. Room was clean and comfortable
Disliked: On our last morning there was no water at all for the shower and sink so couldn't wash at all. The sink previously took a while to drain when cleaning. We got no answer from the hotel when trying to contact them which was disappointing

Good night sleep at a...

Liked: Room was basic no frills but it as I expected at this price. The room was clean and had a small fridge in. Breakfast was supplied in the room which was boxes cereal and there was cartons of milk in the fridge. Tea and coffee supplied in the room too. Due to the hot weather a fan was provided in the room too. Bed was comfortable slept well.

Passable

Liked: The location was great, as we were going to the stadium although a little sketchy in the night.
Disliked: It's located on a main road with single pane windows. Plus the curtain only covered half the window, there was a semi-circle window that was full exposed. So we both had a terrible sleep because of the noise and light! We also were accosted by numerous "beggers" on our walk home, so girls, be weary!

Very good

Bad

Liked: Nothing!
Disliked: Terrible attitude from staff, arrived and our room had been given to someone else! No communication nothing! No running water either so we were stranded with nowhere to go….ruined our day then