Fort Harrison State Park Inn

Don't stay at Fort Ben...

Liked: As soon as I walked in the room I was dealing with a beeping fire alarm. I had to call the staff to come change the battery. There was old smelly food left in the refrigerator. Gross. The amount of dust and lint everywhere in the room was ungodly. I had pretty bad allergies and this was an extreme problem. When I tell you there was a blanket of dust on the bathroom mirror and sconces above it I can't even begin to describe it. There was a large amount of dirt and dust on the room floor. The bed was very comfortable but the comforter had blood on it. The chair in the bedroom had lots of hair and some stains on it. The in room coffee station had products open and dirty left in the basket. It was an odd layout for the room but it works with the small space. Thank God I was there for scuba class and didn't have to stay in the room for long periods of time. Upon check out I spoke to Misty at the desk and told her of my problem. She did say she saw how dirty it was when her and another girl came to change the smoke detector batteries. She stated that she had to wipe off the dirt and dust just to open the smoke detector. I requested a handicap room which I did not get. There are no on site amenities besides Continental breakfast. The breakfast was adequate and changed daily. Overall everyone who worked there was extremely kind. The housekeeping needs to step up their game. It was really gross. Two out of 10. I definitely would not stay there again.
Disliked: As soon as I walked in the room I was dealing with a beeping fire alarm. I had to call the staff to come change the battery. There was old smelly food left in the refrigerator. Gross. The amount of dust and lint everywhere in the room was ungodly. I had pretty bad allergies and this was an extreme problem. When I tell you there was a blanket of dust on the bathroom mirror and sconces above it I can't even begin to describe it. There was a large amount of dirt and dust on the room floor. The bed was very comfortable but the comforter had blood on it. The chair in the bedroom had lots of hair and some stains on it. The in room coffee station had products open and dirty left in the basket. It was an odd layout for the room but it works with the small space. Thank God I was there for scuba class and didn't have to stay in the room for long periods of time. Upon check out I spoke to Misty at the desk and told her of my problem. She did say she saw how dirty it was when her and another girl came to change the smoke detector batteries. She stated that she had to wipe off the dirt and dust just to open the smoke detector. I requested a handicap room which I did not get. There are no on site amenities besides Continental breakfast. The breakfast was adequate and changed daily. Overall everyone who worked there was extremely kind. The housekeeping needs to step up their game. It was really gross. Two out of 10. I definitely would not stay there again.

Superb

Good

Liked: Our stay was overall good.

It was a very pleasant...

Liked: Red brick buildings, green space

Very interesting property. Unique and...

Liked: It is a historical and very interesting property. The room we had was very large and very charming.This is an old property so if you like shiny new things it is not for you. Staff was wonderful, location was very interesting.Breakfast was ample. We were only there for one night but I would go back.

It was perfect!

Liked: The room was very clean, a good size and the beds are very comfortable. The complementary breakfast was very good and plenty of it.
Disliked: Nothing, everything was great.

Exceptional

Exceptional

DIRTY ROOM TERRIBLE CUSTOMER SERVICE

Liked: Room was uncleaned and no other room available. Had to take the family elsewhere at 1am.
Disliked: Worst customer service. Terrible response and solution given was a room with one bed and an air mattress.