Great accommodations by great people

Liked: Stayed there during my son’s CSU orientation week. Nice and confortável hotel. Great location. There is a wonderful scent as you enter the hotel. The staff is super nice Wanted to return this next month but sold out
Disliked: No restaurant for dinner. Not great room service options

Lack of security is a...

Liked: Excellent bar and restaurant staff. By far the most professional people working at this hotel.
Disliked: Wallet cash and credit cards stolen - no management response, only a maintenance employee offered to help. Then our family's bill overcharge over $1700. NO ONE returns calls/emails, front desk frequently unstaffed. Worst Marriott experience ever - and I've been staying at this location for 15yrs+. My family keeps calling to resolve the $1700 overcharge that, almost a month later, it is still unresolved. Very rarely does anyone answer the phone at the front desk . If someone does pick up you are put on hold. In terns of safety, only the front entrance is monitored by cameras, side doors are unlocked until 10pm, despite the sign right at the door that says a key is required. addressed the issue by saying "well, the signs are wrong." And ask multiple times to have your room cleaned and it probably won't be. Undertrained staff, ineffectual management - we moved to the Hilton downtown and were much happier and, most importantly, we felt safer.

Very good

Liked: The facility is very nice and good location.
Disliked: Our room was not cleaned on one of the days of our stay. We did not request it to be skipped and did NOT have a "Do Not Disturb" sign on the door. We didn't notice until we arrived back around midnight. The next morning, we needed clean towels, etc. We asked the staff why it wasn't cleaned and was told housekeeping must have run out of time. We were not in the room from around 8 am until Midnight, so it seemed like we allowed enough time. With the high price of the hotel, housecleaning is expected.

Very good

Very good

Liked: The location and the breakfast. The room has a lot of space and was very confortable.

It was great!

Liked: It’s clean
Disliked: Sometimes the employees are a bit lazy

Superb

Liked: great rooms
Disliked: balcony to the back of the pool

Exceptional

Liked: Everyone was professional and helpful. Whatever we needed, was provided in a fast and efficient way. Breakfast was/is AWESOME!!! Will definitely stay here again.

Always stay here when in...

Liked: Clean, quiet, water in the lobby every day for water bottle!