Exceptional

Exceptional

Exceptional

Bed bugs… need I say...

Pleasant stay..good location

Liked: Reception staff were very welcoming, helpful and friendly and directed us to the multi storey car park nearby and was thankful for the parking subsidy. Room was very comfortable
Disliked: Not really a criticism, but found there were no towels in the room, however this was rectified after a visit to reception. Unfortunately breakfast wasn't available but there are plenty of alternative places nearby.

Good

Exceptional

Liked: It’s clean
Disliked: The beds are very uncomfortable

Ideal if you’re not planning...

Liked: How convenient the location was & staff were nice
Disliked: Pillows were rock solid, rooms cold & radiators take forever to warm up. Tv didn’t work, fan constantly on in bathroom & one of the curtains missing so got no sleep at all.

Dreadful and I have photos...

Liked: Nothing. False advertising for hotel. Rooms have no window apart from carpet level to your waist with a disgusting filthy area when you knelt down to look.
Disliked: See above. Room was filthy dusty cobwebs not been hoovered. Coins under bed from previous guests. Shower head disgusting and ceiling covered in damp mould black marks. 1 tea bag and 1 small milk in room for two people. Room very dimly lit. No tv remote and bedside lights not working one side so very poorly lit room. Told not serving breakfast even though it was included in our booking. Staff quite abrupt when we complained at same time as two other rooms people asking to be moved for us all to be told all twin room are the same without windows! One woman had bedsheets that were stained and not changed demanding to be moved!