Forshaws Hotel - Sure Hotel Collection by Best Western

Okay

Liked: Location great Didn't have breakfast
Disliked: Windows could of been cleaned unable to see the sea view very well

Good and bad

Liked: The location was absolutely brilliant. The staff were great.
Disliked: The rooms were a bit basic and didn't look as clean as they could be

Exceptional

Liked: Everything so happy will be back
Disliked: Windows, paid for a sea view but Windows were so dirty couldn't see through them, struggled to open them too

Such a shame to find...

Liked: The Staff were very nice & as helpful as they could be
Disliked: The room we were in was very poor, the bedding & towels were clean but the room was very smelly (smelt like drains) & did not have any opening windows which was awful and very stuffy, the aircon also was not working, we were offered a small fan which was better than nothing but not really adequate, the cleanliness of the room wasn't the best, I had to clean the shelf above the hanging space before putting clothes on as it was filthy and the hanging space itself had only 2 hangers but 6 runners. Requested a room service for the second night which was not carried out, the young man who turned up mid afternoon had come to service a room that was being vacated! but he did bring us some clean towels back. The cost of the room was not cheap either so didn't expect it to be so average. I had paid for Breakfast (by mistake so not the fault of the Hotel) we didn't have those as we had arranged breakfast elsewhere with friends. The building itself is in a great location but would not book again as it was quite disappointing to have such a poor room, I usually say as long as its clean we don't expect luxury unless mega money is paid but this was below expectations. The Staff were lovely though.

I'd rather stay in Bellmarsh...

Liked: Checking Out...
Disliked: Breakfast was continental only no choice....Room advertised as a twin room with sea view....reality was a single size room with two single beds pushed together and the view was a roof full of pigeons and their crap...staff wouldn't move us when we complained...

Nice place, will come again

Liked: Everything was as expected and would come back here again. Easy check-in before we arrived online. Quick and hassle free

Overall good

Liked: Close to amenities
Disliked: Too warm

Disappointing, & uncomfortable for the...

Liked: Breakfast was okay but didn't know it was continental we like a full English breakfast
Disliked: First impression walking into entrance of Hotel was filthy and disgusting, everything about our room no Aircon , windows didn't open, dusty walls. Dirty Bathroom smelt of urine leak under sink . No hairdryer & no phone in room when is stated on a notice phone reception when needed

Passable