Forshaws Hotel - Sure Hotel Collection by Best Western Guest Reviews
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Write a review
Lisa Thu, 20 March 2025
Exceptional
Lisa Thu, 20 March 2025
Exceptional
Lisa Thu, 20 March 2025
Exceptional
Rose Wed, 19 March 2025
Bed bugs… need I say...
Mcgarry Tue, 18 March 2025
Pleasant stay..good location
Liked: Reception staff were very welcoming, helpful and friendly and directed us to the multi storey car park nearby and was thankful for the parking subsidy. Room was very comfortable
Disliked: Not really a criticism, but found there were no towels in the room, however this was rectified after a visit to reception. Unfortunately breakfast wasn't available but there are plenty of alternative places nearby.
Jay Mon, 17 March 2025
Good
Angela Mon, 17 March 2025
Exceptional
Liked: It’s clean
Disliked: The beds are very uncomfortable
Jordan Sun, 16 March 2025
Ideal if you’re not planning...
Liked: How convenient the location was & staff were nice
Disliked: Pillows were rock solid, rooms cold & radiators take forever to warm up. Tv didn’t work, fan constantly on in bathroom & one of the curtains missing so got no sleep at all.
Ursula Sun, 16 March 2025
Dreadful and I have photos...
Liked: Nothing. False advertising for hotel. Rooms have no window apart from carpet level to your waist with a disgusting filthy area when you knelt down to look.
Disliked: See above. Room was filthy dusty cobwebs not been hoovered. Coins under bed from previous guests. Shower head disgusting and ceiling covered in damp mould black marks. 1 tea bag and 1 small milk in room for two people. Room very dimly lit. No tv remote and bedside lights not working one side so very poorly lit room. Told not serving breakfast even though it was included in our booking. Staff quite abrupt when we complained at same time as two other rooms people asking to be moved for us all to be told all twin room are the same without windows! One woman had bedsheets that were stained and not changed demanding to be moved!
Robin Sun, 16 March 2025
Does the job.
Liked: Fantastic location - city centre, but still quiet in the room.Staff were very quick and efficient.
Disliked: Carpet on entry is really old and dirty.My window was actually broken, and wouldn't close.Nice little kettle and coffee kit in the room, but no mugs :(TV wasn't tuned in.