Flexistay Aparthotel Sutton

I enjoted the stay.

Liked: I like the cleanliness and comfort, the environemnt is very quiet and nice, close to the shops
Disliked: What I didn't like is included breakfats means self cooked, everything will be in the fridge , but as we are busy, we don't bother to cook. The kitchen is a little bit messy and smelly. We didn't really use it that much. So it was ok for us.

Poor

Disliked: Upon arrival we found that the room did not meet our expectations, I noticed the presence of cockroaches in the room. Additionally, Breakfast is self service, (everything was in the fridge) you should cook and make breakfast by yourself, we were not given information about it till chech in

Very good

Bad

Good

Pleasant spot

Liked: Quiet neighbourhood away from the high street
Disliked: Noise of passing trains behind the property.

Not as described

Liked: Close to the town centre, easy check in, free off road parking, easy to find
Disliked: It advertises having air conditioning however it has a small fan only. We chose the hotel specifically for it's closeness to the town centre AND that it had air-conditioning as we were staying during a heatwave. It was unbearably hot, to the point we left and got a hotel somewhere else after one night. The room was tired looking; stained carpet, holes in the wall, the beds springs dug into us.

Superb

Exceptional