First Hotel Örebro

Good

Liked: Nice staff, central location 5 min walk from the castle and easy from train station
Disliked: Our room was right next to terrace, so people were sitting eating and drinking right next to bedroom and it was a bit loud therefore till midnight

In summary I think the...

Liked: This is an account of my stay at Hotel Orebro June 2025. I’d had a late flight so booked in after midnight. I appreciated the fact that they were open 24 hours. However that quickly dissipated when the front desk gentleman informed me with a look of reprimand, that my room was for one individual only. My son had dropped me off to assist with my luggage …… I did not appreciate that. There were no tea making facilities in my room but I was able to take a hot drink up to my room from reception, which I valued. When I arrived in my room there was no ironing facilities. I duly popped back downstairs and booked a drop off for an iron at 7 am. It did not arrive the following morning and I waited for 50 minutes. Upon which I popped back downstairs (the lift can only accommodates 3 individuals).I stated that I was unhappy re the non arrival of the iron and would like one brought up to my room immediately. It was and a very decent iron if I may say so.I arrived back to the hotel in the evening just before 9 pm for my second night. Children were playing loudly in the open areas until around 9.30 pm. Men then talked noisily in the hotel until at least 12.30 am. I wondered if I was going to sleep at all. I did ….. and soundly after that. The shower was angled strangely (no matter my manoeuvrings) so water went everywhere. On a more positive note, I really enjoyed the breakfast (nice eggs and pancakes). And the WiFi was excellent. My room was also replenished with towels and tidied very well when I returned for my second night. In summary I think the hotel is overpriced for what was offered and the customer service. There was a special football tournament on this weekend which had pushed prices up.
Disliked: Reception I received, lack of professionalism, noise in the evening. No tea making facilities or an iron in the room

Superb

Short stay

Liked: Rum and location
Disliked: Nothing

Good

Liked: I loved that they have Nutella for breakfast!

Very good

I am very pleased with...

Liked: Good and helpful staff. Very central. I recommend it!

Pleasant

Exceptional