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AustraliaFirst Hotel Grand Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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| 0.3 miles from Odense centre |
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Björn Sun, 12 May 2024
Exceptional
Adela Sun, 5 May 2024
Beautiful bar, location and views...
Liked: It is a large, historic centrally hotel that has been extended and refurbished, with excellent service. The room and bathroom were sizeable with a lovely street view of the red-brick buildings that are now schools across the street. A beautiful hotel bar with a library was pleasant to relax and have a drink in, though, in keeping with the hotel and the black-tie event they were hosting, everything was expensive. You could not be any more central, however.
Disliked: Some of the furniture in our area of the hotel and room, while modern and comfortable, seemed a bit dated.
Melodie Sat, 4 May 2024
Central and clean hotel with...
Liked: Very nice, central, amazing breakfast
Tadeja Tue, 30 April 2024
Spacious room, excellent breakfast, large...
Liked: The bathroom was very large. The breakfast was excellent, I especially liked the ginger shoot and that there was fruit available. Spacious room.
Disliked: I missed extra sockets to charge my phone. Little closet space. I was missing some additional bench or chair for storage in the bathroom.
Ioana Mon, 29 April 2024
Superb
Lise Sun, 28 April 2024
Great location
Liked: Really attentive and nice staff
Inge Fri, 26 April 2024
Excellent location and breakfast
Liked: Nice room with armchairsReception provided extra heater for my mum who was cold
Disliked: Could do with more plugs to charge phones etc.Wasn't clear how to change the heating in the roomAlso had to request extra pillowsThere were quite a few stairs for my mum to negotiate - could have been given a room for her which didn't have stairs to get to them?
Odin Fri, 12 April 2024
Good
Margaret-anne Thu, 11 April 2024
Very good
Thuy Wed, 10 April 2024
Good
Liked: Firstly the breakfast was nice, a lot of food options and the restaurant vibes feel quite classic.The location of this hotel is top-notched because it's only 5 minutes walk away from railway station and within close proximity to the town center and attractions. You can walk to Andersen's house in 6 mins, to town center in 2-3 mins. The decoration and design of this hotel is very retro and classic. The cleaners and workers are generally helpful. Bed is good and pillow is comfy, the overall amenities are alright.
Disliked: Despite the pros, the biggest con of this hotel is unfortunately the shower drain. I do like the marble tiles, but the drain has been clogged for ages and no one seems to have done any proper cleaning. It is very unhygenic to shower when the drain does not work, your feet are basically drenched in dirty water. I hope the hotel would take this seriously because no guest wants to have a horrendous showering experience when they travel a long way and expected a warm shower to refresh the day. Also, it might be that I am not used to the two separate cold-hot faucets setting but that was not too pleasant to use (the water gets overly cold and overly hot during shower).
