Firebrand Hotel

Nice hotel with comfortable beds

Liked: Nice hotel just 1 block off the main street of Whitefish
Disliked: We went here to treat ourselves after 3 days of hiking in Glacier. I was disappointed that the jets in the hot tub were not working and that they charged us for 2 bottles of water for an expensive stay.

Perfect

Liked: Great place and lovely staff
Disliked: Location to town and great shuttle

Rooms and Service was Excellent....

Liked: Rooms and Service was Great
Disliked: Over Priced

Superb

Very good

Liked: Location is great near centre of town and rail station..Comfortable bed clean and tidy room.Friendly helpful waiter at dinner.
Disliked: One receptionist was very offhand almost to the point of being rude.eating breakfast at a high stool is not particularly conducive to a relaxing start to the day..There did not appear to be anywhere to sit and relax except a small area.No towel rail to hang wet towels in bathroom. Grips in bathroom could have been better placed for safety.

Good place and amazing location

Liked: Location is phenomenal, rooms are well appointed
Disliked: I have to be critical of the initial arrival to the hotel- the person at the desk did not introduce themselves, explain much about the property. Gave us a keycard to a room someone was already occupying, was not even remotely apologetic about it. Did not make the minimum for a check in. Unimpressed. Staff otherwise was excellent during stay

No peace of mind booking...

Liked: Well nothing as they cancelled not one but TWO of my bookings (once a week out, the second time less than 24hrs out).
Disliked: Small towns like Whitefish book out quickly. Firebrand stuffed me around cancelling both bookings with minimal notice. After spending time in the area locals stated it’s fairly common. Do yourself a favour and book with Grouse Mountain Lodge instead. Great service

You get what you pay...

Liked: Rooftop hot tub; slightly away from congestion
Disliked: Hard to complain, but breakfast room service would be nice. I also understand the labor problem, so it’s a minute complaint.

Exceptional