Fidelity Hotel Guest Reviews
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Anonymous Thu, 12 June 2025
Very good
Gregory Tue, 10 June 2025
Excellent location, wonderful staff, and...
Liked: We enjoy the property. It was very lovely. It was clean, the staff could not have been more friendly.
Disliked: There was nothing that we did not like about the property.
Elizabeth Mon, 9 June 2025
A gem!
Liked: Beautiful renovation. Spectacular attention to detail. One of the best hotels ever ! We will be back!
Disliked: We loved it all
Melissa Mon, 9 June 2025
Very good
Sari Sat, 7 June 2025
Exceptional
Liked: Amazing rooms and the bed is so comfy! The staff is great and also love the bar and food! We will be back!
Anonymous Fri, 6 June 2025
Comfy and relaxing
Liked: Comfy, stylish, quiet, good ambiance.
Disliked: Upon checkout as a pregnant woman rolling a suitcase out and opening the door the two gentlemen in the front watched but didn’t offer to help with opening the door, as the gentleman helped when i arrived. It wasn’t a big deal but definitely took a couple points off my experience.
Holly Fri, 6 June 2025
Amazing! Fidelity makes Downtown Cleveland...
Liked: The decor of this hotel is incredible. I love that they curated Cleveland-themed art from a variety of time periods, a range of artists and media. Be sure to ask for the pdf for more info on the art!
Disliked: I wasn't the biggest fan of the coffee making situation. I LOVE having coffee in my hotel room and the ideal would be a french press like they have at the Arctic Club Hotel in Seattle *chefs kiss* ... the sachets in the shallow mug were less than ideal.
Frances Sat, 31 May 2025
Exceptional
Denise Sun, 18 May 2025
Excellent new hotel and great...
Liked: Love newnessFriendliness of staff
Disliked: The young valet who didn’t open the door for me and my bags was a real outlier for the staff
Mackenzie Tue, 29 April 2025
Exceptional