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AustraliaFairway Hotel Guest Reviews
Overall Average Score:
Pleasant (3.3 out of 5)
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Ian Thu, 31 July 2025
Don't book!!!
Liked: Nothing apart from location!
Disliked: It was closed down indefinitely when we arrived with no notice given!!!!!!!
Anonymous Thu, 31 July 2025
Hotel was closed down, had...
Liked: Hotel was closed down, no one there at all when I arrived, had to book another hotel in Whitburn, still waiting on refund
Disliked: Hotel was closed down, no one there at all when I arrived, had to book another hotel in Whitburn, still waiting on refund
Kim Wed, 30 July 2025
Bad
Liked: Nothing!
Disliked: We were trying to checking, found an open door which we entered only to find the manager passed out in the bar, breathing but would not respond . Empty booze bottles all over, half eaten food about and laundry all over. Totally unsafe. No one else around. We had to call for emergency wellness check. Booking was notified with no response. Once we arrived home booking responds with we can get ahold of property so told us to do it. I called booking and they still said we must contact property for refund. Booking will only give us 20 pounds unless we get hotel to tell booking to give full refund. How ridiculous! Booking takes no responsibility for who they allow to advertise on their site they just take your money shame on you booking!Please don’t book . Mi asked booking to take this place off the site but I see it’s says sold out!
Shaun Tue, 29 July 2025
Can’t really sum how my...
John Mon, 28 July 2025
HOTEL IS SHUT DOWN. SCUM
Liked: Hotel is shut down yet you still took my money. Scam artists.
Disliked: Booking.com you’re a disgrace we were left stranded you never responded. Sheisters
Justin Sun, 27 July 2025
The hotel has closed down...
Liked: Nothing
Disliked: Everything
Cath Sat, 26 July 2025
Bad
Liked: Didn't even get into hotel as it's shut and u took my money and no one getting back to me
Disliked: Didn't get in as closed would appreciate yous getting in touch with me as it's not letting me send u emails am trying this way to get ur attention had to pay out more money and not even refund from a hotel I didn't get in so plz remove this place
Anonymous Thu, 24 July 2025
Bad
Liked: Booking didn't happen. These jokers took the money and then closed the hotel
Anne Tue, 22 July 2025
Bad
Liked: Hotel closed but money still taken and booking.com not responding. DO NOT BOOK.
Mandy Mon, 21 July 2025
Do not book this hotel.
Disliked: My booking was cancelled two days before I was due to stay. Alternative accommodation was booked for me, but Fairways did not pay the room as they had promised to do. When the new B&B went to Fairways to resolve the issue they found it closed up. I am now trying to get a refund from Fairways.
