Passable

we had an amazing time

Liked: everyone was very helpful especially during check in. lots of options for seating by the pool. rooms were very clean.

Superb

Exceptional

A nice stay ~except for...

Liked: The facilities are very nice. The rooms are clean and the outside is very well kept. Generally the touches are all there for an upscale hotel.
Disliked: Some off the staff was odd. If you called them on the phone for something, there were extremely nice and accommodating. If you went to the front desk for anything, we found them one on one very off-putting and generally rude.There are serious about keeping your room well supplied. if visiting, consistentlyuse your door lock and do not disturb sign. Staff will walk in your room with near zero notice. It happened twice to us.

Exceptional

Liked: Everyone was exceptionally attentive, helpful, polite, and kind. More importantly, especially kind and helpful with my best friend who is blind and has a guide dog. We understand the legal requirements of federal law however everyone was beyond sweet, kind, and accommodating. Thus has been a truly stellar experience. We met in the hospital while receiving treatment and quickly became best friends. This was our third "runaway from trip" and first time at this resort. I can very honestly say the experience is exceptional.
Disliked: Nothing

Superb

Exceptional

Exceptional