Fairmont San Francisco Guest Reviews
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Thomas, Deer Park, visiting The Masonic San Francisco
First class all the way. My first stay there was in 1970 ($45/night) - was excellent then and remains the same, if not better. The Tonga room is awesome.
Liked: Everything.
Disliked: Nothing.
Robert Mon, 25 August 2025
Superb
Andrew Sat, 23 August 2025
Exceptional
Jack Sat, 23 August 2025
Very good
Daniel Fri, 22 August 2025
Exceptional
Jane Thu, 21 August 2025
Exceptional
Kelsey Wed, 20 August 2025
Service needs improvement
Liked: Great location
Disliked: No hot water, room service was going to take 90 minutes, so they gave us a $10 credit for the mini bar. Alas, the cheapest thing on the mini bar is a $14 bag of chips, plus 22% service fee and $10 restocking fee = $27 less $10 credit = $17 bag of chips, still starving for dinner but no food at the hotel. Super weird. We didn’t feel like luxury, it felt more like a hostel.
Amrit Wed, 20 August 2025
Amazing staff, great location but...
Liked: Location, restaurant and lobby decor
Disliked: Room felt old and required updating. Bathroom felt especially old and decaying.
David Tue, 19 August 2025
Exceptional
Leticia Thu, 14 August 2025
Superb
Zahur Wed, 13 August 2025
Very good