Fairmont Royal York - wow! Can't wait to go back.

Liked: The friendly staff; quiet rooms and the service.
Disliked: Couldn't stay longer.

Nice hotel But not recommended...

Liked: location is good for train traveler coz union station just 15 meter away.
Disliked: The entrance of the hotel is old hotels style. I had my baby stroller with me very hard to use the stair and not save for children. Well in general I don't recommend this hotel for family with young children.

Very good

A nice, very comfortable weekend...

Liked: Very clean rooms. The lobby is beautiful, although seating in it was off limits due to COVID protocols. Staff was very friendly and helpful. We enjoyed our weekend here!
Disliked: Nothing to dislike at this location!

Exceptional

Good

Very good

Liked: The location is excellent! We love that it is really close to Union station so getting to places is very convenient. The staff is very understanding as well. We arrived early and they kindly accepted to store our luggage with no questions asked.

Mediocre, great hotel but was...

Liked: The bed was great
Disliked: The room was small, when I booked the luxury king I expected the room to be bigger, the ad said 20m squared and it was not. When I talked to the staff about this I found out I could have bought the regular king room and received the same room. I asked if anything could be done and he said no, said I could upgrade my room more for an extra $190 for the night. I was not willing to do this. I would have liked being charged for the regular king room as thats what I received, when I upgraded to the luxury king I expected something more

Very good

It was great to get...

Liked: We love staying in the Gold Suites. It has become an oasis of calm detachment from our claustrophobic cycle of work-home-work punctuated by trips to the grocery store month after month during the pandemic. The staff are professional and somehow manage to convey a smile from behind their masks. Love the vintage decor. Love to soak up to my neck in the tub and then lounge in the living room or bedroom. Love the delicious breakfast included with a stay in Gold rooms.
Disliked: I can't think of anything except that I just can't figure out how to comcast Netflix from my laptop or phone, even after a 30 minute call to the help-line. I can manage it at other hotels. Frustrating.