Fairmont Royal York - wow! Can't wait to go back.

Liked: The friendly staff; quiet rooms and the service.
Disliked: Couldn't stay longer.

Excellent location, but resting on...

Liked: I’ve stayed at the Fairmont a number of times. From experience, the rooms feel like they can be hit or miss, with some of the rooms more recently renovated than others.The beds are the best part, and for frequent travellers, this and the location are the crème de la crème. I’ve requested early check-in’s and late check outs, and the staff have always been very accommodating.
Disliked: Referencing my earlier comment, the rooms can be hit or miss. I’ve seen various rooms now where paint is chipping, waste baskets aren’t empty, and the facade feels somewhat archaic when compared to some of the neighbouring competitors (admittedly part of the appeal, atleast in the lobbies, but the rooms should feel like they were from this century). The ensuite iron, and kettle also seem to be holding on for dear life, and I was worried these would break after single use. As hygiene is one of the top priorities for stays, I’ve not been too impressed by the conditions of some of the rooms, and on my last particular stay it was questionable. Value for money, if it weren’t for the location, I would argue that it’s a little over priced for the quality and standard received.

Exceptional

Liked: Tiff was happening that weekend. The hotel was beautiful!
Disliked: Nothing really. Love this hotel

Superb

Liked: Great location and facilities. Good food.
Disliked: Entrance restricted for several hours because of Film Festival event.

Great experience in Toronto overall

Liked: TIFF partner hotel. Met celebrities in lobby and gym.
Disliked: East elevators not functioning properly. Our room was worn, slightly outdated. Gym is small

It did what we needed.

Liked: Location is stunning if you need to be near the train central - couldn't be better!
Disliked: Paying extra for WiFi seemed silly!

Overpriced and old

Liked: The location amazing the lobby amazing
Disliked: The room was old the ceiling in shower needed repair… bathroom too small No room in fridge to put our own things Way over priced !!! The food was way overpriced for room service… not even that good…had to pay for internet

Exceptional

Liked: I absolutely loved my experience and evening last night. I originally was supposed to be in Toronto for a concert, however the event was cancelled. We had fantastic drinks at the clock tower following an absolutely hands down dinner at the Rein . Our server Joshua went above and beyond anything. My friends and I will definitely be returning for our next girls night . Thank you so much to all the wonderful staff .

Very very bad value for...

Liked: Iconic hotel, amazing lobby area.
Disliked: $500 per night for a 30 year old room. Stale room smell.

Very good

Liked: The room, pool, gym
Disliked: The music in the lobby. How about some jazz or piano music? The constant thumping being played is not music. Also the price in restaurant was way too much.