Superb

Very good

Was swindled of my money...

Liked: The hotel was great. Clean room. And wonderful service.
Disliked: I spent the extra money to book a Double Room with Two Double Beds. Biggest room I could find in Seattle. Hotel confirmed my reservation. Once I check in, I go to my room and it's a single room with Two Double Beds. I go back down to the front desk to inquire and was told the room I confirmed is no longer available. I was offered another room which was only slightly bigger with a sofa bed....but get this....i had to pay for the upgrade. So (1) the room I confirmed is no longer available (2) was given a much smaller room instead (3) was offered slightly larger room but not the room I confirmed plus (4) i have to pay extra for it. Amazing ! I feel like I was just swindled out of my money.

Exceptional

Liked: Everything was great . Cleaning lady vines everyday to tidy and clean our room
Disliked: The long wait to get the car from valet parking.

Very good

Exceptional

Not enough employees

Liked: Refined architecture and classic hotel in the middle of decaying downtown Seattle. Walking distance to businesses and tourist attractions. The limited staff on hand did their best and were very courteous.
Disliked: Inadequate amount of staffing for the amount of guests at the hotel. Peak tourist season with very few employees. No room service during the week. Waited in lines for front desk, restaurant, and valet all three days.

Overall I had an excellent...

Liked: The staff was excellent. We got there early and to our surprise the staff said they would upgrade our room and that it was ready. The room was great.
Disliked: Everything was great. I truly have no complaints.

Good