Very good

My travel was a disaster...

Liked: Hotel would be outstanding, but their staff is a disaster...
Disliked: Unbelievable! The hotel made wrong use of my credit card... do not send your credit card data to this hotel, their staff is completly lost. Due to the wrong debits my card was blocked during my travel, and despite of the charge back of wrong debits, I had high taxes expenses of international use, but they didn´t charged it back to me.On the top of that, another big mistake from the hotel staff was unacceptable: my airline delayed my bags and they shipped direct to the hotel. Despite of asking every day about them, the hotel staff lost my bags when the airline sent it!! I had to go to the airport to check it, and the airlines proved that the luggage were shipped to the hotel.

We had a wonderful time...

Liked: So beautiful and the food was amazing ! I thought I had booked a harbor view room but we didn?t get it and had a small window facing some dome and roof
Disliked: Price of course Would have like some bottle water and some munchies for the guest - us

Exceptional

Exceptional

Exceptional

We always appreciate the friendly...

Liked: A CLEAN COMFORTABLE ROOM
Disliked: TUB/SHOWER

Very good

Great location, amazing staff.

Liked: Great location,excellent place for families. The staff is excellent and go above and beyond for the guests.
Disliked: If I had to be picky our duvet cover was stained when we arrived but it was immediately replaced once I brought it to the cleaning staff attention.