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Fairmont Empress Hotel

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Fairmont Empress Hotel, 721 Government Street, Victoria, BC -(888) 420-1657
Area: Downtown Victoria
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (1312 Ratings)
1.1 miles Save On Foods Memorial Centre
v7 mins driving
BOOK ONLINE OR CALL - (888) 420-1657
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The Spotlight on Fairmont Empress Hotel

Historic elegance with a view of Victoria’s vibrant Inner Harbour

Modern concert energy meets timeless luxury at the Fairmont Empress Hotel, a grand, historic property perched right on Victoria’s Inner Harbour. Just steps from major museums and music venues, this iconic hotel blends Victorian charm with upscale amenities, including a full-service spa, on-site dining, and a tranquil indoor pool.
Whether you're catching a show or just soaking up the city vibe, the Empress delivers a comfortable and refined home base after a night out.

Why Concert-goers love it

Location is key, and the Fairmont Empress delivers—set just a short walk from several top performance spaces, it’s ideal for concert-goers who want to stay close to the action. Despite the central location, rooms are quiet and restful, with blackout curtains and plush beds for post-show recovery. With a 4:00 PM check-in and 11:00 AM check-out, there’s enough flexibility to settle in before a show and sleep off the encore.

Who this Hotel is great for

  • Groups of friends looking to pair music with luxury
  • Solo travelers catching a bucket-list show in a beautiful city
  • Couples turning a concert into a romantic weekend getaway
  • Fans who want a serene, stylish space to recharge
  • Budget-conscious music lovers willing to splurge a little for a once-in-a-lifetime stay

Food and Drink Options

The Empress is known for its traditional afternoon tea in a spectacular harbor-view lounge—perfect for a classy pre-show treat. There's on-site dining with local flavors, and plenty of walkable bistros, pubs, and late-night eats nearby. While there’s no 24/7 room service, the in-room coffee makers and quick bites in the lobby cafe help fuel your morning after a late night.

Nightlife Options

While the hotel itself maintains a more serene, elegant vibe, you’re within walking distance of lively pubs, waterfront lounges, and local bars with live music. Whether you want to grab a craft cocktail or catch another set after the headliner, nightlife is easily accessible.

What People Say

Guests rave about the stunning architecture and luxurious atmosphere. Many mention the unbeatable location, especially for those walking to concerts, museums, or enjoying the harbor. The spa and indoor pool are often highlighted as perfect post-event perks, and the service is frequently described as warm and attentive.

Areas for Improvement

Some guests mention that rooms can feel a bit old-fashioned—though that’s part of the historic charm. Also, while the hotel isn’t budget-friendly, many feel the experience is worth the splurge. Parking can be a bit pricey, so consider walking or using taxis to get around.

The Bottom Line

If you’re looking to pair your concert night with a touch of elegance and relaxation, the historic Fairmont Empress Hotel is a beautiful, walkable, and well-appointed place to stay.
Enter Your Dates
4
4
CHECK IN
 
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Arabic
` Danish
` French
` German
` Italian
` Korean
` Malay
` Portuguese
` Russian
` Spanish
` Filipino
` Lao
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Kids' pool
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Fairmont Empress Hotel Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Qiuning Tue, 1 July 2025

Very good

4

Very Good - 4.0 out of 5

Marie-andree Mon, 30 June 2025

Best location

Liked: The location is just perfect The hotel is great also
Disliked: The gym needs a big update Very small. Old equipment. No AC !

5

Exceptional - 5.0 out of 5

Barbara Sun, 29 June 2025

A nice splurge

Liked: Beautiful

2.5

Fair - 2.5 out of 5

Graham Sun, 29 June 2025

Ok but no superb

Liked: Location
Disliked: Room was a VERY long way from the car park which meant hauling our luggage from one end of the hotel to the other taking 2 lifts in different parts of the hotel We have had better rooms in smaller hotels

5

Exceptional - 5.0 out of 5

Cara Sun, 29 June 2025

Highly recommend!

Liked: The location is the most desirable if you are spending time walking around downtown. Pool and gym facilities were great. There is a dry sauna in the change room that was wonderful, and steam sauna by the pool. Staff were top notch in regards to friendliness and helpfulness. Will absolutely stay again.
Disliked: The service at the Q Restaurant was excellent, but the food was mid for the price. Beautiful restaurant, but don't feel a need to return.

5

Exceptional - 5.0 out of 5

Debbie Wed, 25 June 2025

Exceptional

3.5

Good - 3.5 out of 5

Peter Wed, 25 June 2025

Disappointed, but saved by the...

Liked: Super location, interesting building
Disliked: City view was loading bay and noisy. Never had to wait for breakfast in a five star hotel, lounge was packed with people and difficult to find seat. Check in unnecessarily complex. It seemed to be a tourist attraction more than a hotel.

5

Exceptional - 5.0 out of 5

Warren Wed, 25 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Joan Wed, 25 June 2025

Very relaxing

Liked: Thank you for a very enjoyable stay. You lived up to the aFairmont standards.

3.5

Good - 3.5 out of 5

Vincent Wed, 25 June 2025

Good

Liked: Location was perfect and at a walkable distance to attractions
Disliked: Staff were aloof and the guy who checked us out didn't even smile. Our request for late check out was denied.

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Fairmont Empress Hotel 721 Government Street, Victoria, BC