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Fairmont Empress Hotel

eeee - (888) 420-1657
Fairmont Empress Hotel, 721 Government Street, Victoria, BC -(888) 420-1657
Area: Downtown Victoria
(Map)
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (1294 Ratings)
0.7 miles from Victoria centre
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Hotel Description
Overlooking Victoria's beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel's elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Arabic
` Danish
` French
` German
` Italian
` Korean
` Malay
` Portuguese
` Russian
` Spanish
` Filipino
` Lao
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Kids' pool
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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Fairmont Empress Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Patrick Tue, 29 April 2025

It was amazing

Disliked: Only the air conditioning isn't the greatest

5

Exceptional - 5.0 out of 5

Frank Tue, 29 April 2025

Lived up to its reputation...

Liked: Spectacular in every way! Located right on the waterfront with an outdoor patio to see the sunset over the water.
Disliked: Easy to get lost! Huge hotel!

1.5

Poor - 1.5 out of 5

Elden Tue, 29 April 2025

Won't recommend.

Disliked: Customer service..the reception is not quite approachable.

5

Exceptional - 5.0 out of 5

Rick Tue, 29 April 2025

My short stay was pretty...

Liked: It’s history and it’s character decor and finish
Disliked: Somewhat confused as to accessing all areas i.e. front veranda

3.5

Good - 3.5 out of 5

Nick Mon, 28 April 2025

Good

3.5

Good - 3.5 out of 5

Martin Fri, 25 April 2025

Good

Liked: Location
Disliked: Noise in room .

4

Very Good - 4.0 out of 5

Susan Thu, 24 April 2025

Very good

5

Exceptional - 5.0 out of 5

Pitman Wed, 23 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Dan Wed, 23 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Scott Wed, 23 April 2025

Exceptional

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Fairmont Empress Hotel 721 Government Street, Victoria, BC
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