Fairmont Empress Hotel Guest Reviews
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Write a review
Qiuning Tue, 1 July 2025
Very good
Marie-andree Mon, 30 June 2025
Best location
Liked: The location is just perfect The hotel is great also
Disliked: The gym needs a big update Very small. Old equipment. No AC !
Barbara Sun, 29 June 2025
A nice splurge
Liked: Beautiful
Graham Sun, 29 June 2025
Ok but no superb
Liked: Location
Disliked: Room was a VERY long way from the car park which meant hauling our luggage from one end of the hotel to the other taking 2 lifts in different parts of the hotel We have had better rooms in smaller hotels
Cara Sun, 29 June 2025
Highly recommend!
Liked: The location is the most desirable if you are spending time walking around downtown. Pool and gym facilities were great. There is a dry sauna in the change room that was wonderful, and steam sauna by the pool. Staff were top notch in regards to friendliness and helpfulness. Will absolutely stay again.
Disliked: The service at the Q Restaurant was excellent, but the food was mid for the price. Beautiful restaurant, but don't feel a need to return.
Debbie Wed, 25 June 2025
Exceptional
Peter Wed, 25 June 2025
Disappointed, but saved by the...
Liked: Super location, interesting building
Disliked: City view was loading bay and noisy. Never had to wait for breakfast in a five star hotel, lounge was packed with people and difficult to find seat. Check in unnecessarily complex. It seemed to be a tourist attraction more than a hotel.
Warren Wed, 25 June 2025
Exceptional
Joan Wed, 25 June 2025
Very relaxing
Liked: Thank you for a very enjoyable stay. You lived up to the aFairmont standards.
Vincent Wed, 25 June 2025
Good
Liked: Location was perfect and at a walkable distance to attractions
Disliked: Staff were aloof and the guy who checked us out didn't even smile. Our request for late check out was denied.