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Fairmont Empress Hotel eeee - (855) 279-0668
Fairmont Empress Hotel, 721 Government Street, Victoria, BC -(855) 279-0668
Area: Downtown Victoria
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BOOK ONLINE OR CALL - (855) 279-0668
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (512 Ratings)
0.7 miles from Victoria centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Overlooking Victoria's beautiful Inner Harbor this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel's elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Check-in time: 04:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
Other Amenities
` Airport Shuttle
` Pets Allowed
` Restaurant
` Garden
` Valet Parking
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Water sports
` BBQ facilities
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Game Room
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Daily Housekeeping
` English
` Japanese
` Arabic
` Danish
` French
` German
` Italian
` Korean
` Malay
` Russian
` Spanish
` Filipino
` Lao
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Kids' pool
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Fairmont Empress Hotel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

4

Very Good - 4 out of 5

Barbara Wed, 3 August 2022

Very good

0.5

Poor - 0.5 out of 5

Oramosju Mon, 1 August 2022

My travel was a disaster...

Liked: Hotel would be outstanding, but their staff is a disaster...
Disliked: Unbelievable! The hotel made wrong use of my credit card... do not send your credit card data to this hotel, their staff is completly lost. Due to the wrong debits my card was blocked during my travel, and despite of the charge back of wrong debits, I had high taxes expenses of international use, but they didnīt charged it back to me.On the top of that, another big mistake from the hotel staff was unacceptable: my airline delayed my bags and they shipped direct to the hotel. Despite of asking every day about them, the hotel staff lost my bags when the airline sent it!! I had to go to the airport to check it, and the airlines proved that the luggage were shipped to the hotel.

5

Exceptional - 5 out of 5

Paula Sun, 31 July 2022

We had a wonderful time...

Liked: So beautiful and the food was amazing ! I thought I had booked a harbor view room but we didn?t get it and had a small window facing some dome and roof
Disliked: Price of course Would have like some bottle water and some munchies for the guest - us

5

Exceptional - 5 out of 5

Akhilesh Sat, 30 July 2022

Exceptional

5

Exceptional - 5 out of 5

Darby Wed, 27 July 2022

Exceptional

5

Exceptional - 5 out of 5

Darcy Wed, 27 July 2022

Exceptional

5

Exceptional - 5 out of 5

Diana Tue, 26 July 2022

We always appreciate the friendly...

Liked: A CLEAN COMFORTABLE ROOM
Disliked: TUB/SHOWER

4

Very Good - 4 out of 5

Mengdong Tue, 26 July 2022

Very good

4.5

Wonderful - 4.5 out of 5

Ryan Mon, 25 July 2022

Great location, amazing staff.

Liked: Great location,excellent place for families. The staff is excellent and go above and beyond for the guests.
Disliked: If I had to be picky our duvet cover was stained when we arrived but it was immediately replaced once I brought it to the cleaning staff attention.

5

Exceptional - 5 out of 5

Emily Mon, 25 July 2022

Exceeded my expectations for my...

Liked: Breakfast was exceptional, aesthetically outstanding interior design. Impeccable gardens and landscaping. Wonderful staff
Disliked: Nothing

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Fairmont Empress Hotel 721 Government Street, Victoria, BC