Very frustrated that I have...

Liked: Great location
Disliked: No voffee/tea in rooms. Not updated.

Exceptional

Liked: Comfy. Cozy, clean. Lovely staff!
Disliked: A notice that the water and the wine on the cabinet should have a note that if you remove it to even look at it it’s automatically charged to your room.

Exceptional

Liked: Location was great, food in the area was great as well!
Disliked: Parking app didn’t work very well.

Comfortable and elegant.

Liked: We’ve been coming here for more than 20 years. The renovations were certainly worth the wait. The property has been restored and it is beautiful again.
Disliked: Nothing to dislike. Everything was perfect.

Very disappointing.

Liked: Our room was #670 after I complained about another room on this floor. It was a silly room touted as a junior suite but poorly designed with a small queen bed in a separate but open space. There was a dining table in the middle of the suite part of the room. Who needs a dining table for one night? They said it had a city view! Two small windows looked out mostly on the windows of another building. The bathroom was tiny with no room for placing toiletries and a shower in a small bathtub with a flimsy old-fashioned shower curtain that sticks to one's body frequently. I started going to Chateau Laurier at age 12 and over the years have always stayed there when in Ottawa, but the last few times it certainly doesn't measure up. The common areas are still grand and quite lovely, but the rooms leave a lot to be desired, unfortunately. It will be a while before I go back.
Disliked: See above.

It was bad and not...

Liked: Location
Disliked: Overpriced. Not maintained well. It can rate maximum 3 star at its bestNo professionalism in anything.

Nice vacation

Liked: Very good location
Disliked: Restaurant

Exceptional

Liked: Thank you very much for the wonderful days we spent in your hotel. all aspects were amazing.
Disliked: Nothing

Very good