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Fairmont Chateau Laurier eeee
Fairmont Chateau Laurier, 1 Rideau Street, Ottawa, ON | Area: Ottawa
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (1231 Ratings)
1.4 miles from Ottawa centre
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Hotel Description
Featuring an indoor pool this historic hotel is located in central Ottawa adjacent to the Parliament Buildings and Rideau Canal. It features elegant dining options and spacious rooms with a flat-screen cable TV. Tea- and coffee-making facilities and a mini-bar are standard in every classically furnished room at Chateau Laurier Fairmont. All rooms include a work desk and windows that open to the outside. The private bathroom offers bathrobes. Dining options at the Fairmont include Zoé's Lounge a casual setting for afternoon tea or evening cocktails. Fine dining is available at Wilfrid's Restaurant which features views of Parliament. Free access to the on-site health club is provided to all guests. The club includes a modern fitness center where machines are equipped with a personal flat-screen TV. The friendly staff is available 24/7 to assist with travel plans. Fairmont Chateau Laurier is 5 minutes' walk to Major's Hill Park and the Ottawa Convention Center. Rideau Center Mall is less than 328 feet away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Special diet menus (on request)
` Private parking
` WiFi everywhere
` WiFi available in all areas
` Paid WiFi

Fairmont Chateau Laurier Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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4

Very Good - 4 out of 5

Robin Tue, 10 December 2019

Very good

4.8

Exceptional - 4.8 out of 5

Steven Wed, 4 December 2019

Exceptional

0.5

Poor - 0.5 out of 5

Tracey Mon, 2 December 2019

I expected more from a...

Disliked: I booked my stay for $149.40 via booking.com however I awoke to a $290 bill that was slipped under my door. The front desk told me that I had to pay the full $290 and try to get the difference back from Booking.com!!! I showed them my booking confirmation where it says "The total price shown is the amount you will pay to the property. Booking.com does not charge guests any reservation, administration or other fees." Finally another employee came over and told the first employee to honour my confirmation. I was not happy how this was handled. It was embarrassing as there was a line-up behind me. Secondly, I removed two water bottles from the room fridge to keep some milk that I had bought cold. In the morning I returned the two bottles to the fridge. At the front desk they charged me for the two bottles. They said there are sensors in the fridge and once triggered as removed, it is billed automatically. Really!!! I assured them that they can have housekeeping check the room and they will find the two water bottles in the fridge. Lastly, I did not sleep well as the so called duvet on my bed had no feathers in it. The adjacent bed had a better duvet, but mine was flat and no feathers. Felt like sleeping with just a sheet! And no blankets were to be found in the room/closet. This is my second time staying at the Chateau Laurier and a disappointment once again. I truly expect more from a LUXURY hotel and will hesitate to stay with them again!

5

Exceptional - 5 out of 5

Simone Sun, 1 December 2019

Perfect

Liked: The staff, especially in the restaurant, were so lovely

5

Exceptional - 5 out of 5

Thomas Sat, 30 November 2019

Exceptional

5

Exceptional - 5 out of 5

James Thu, 28 November 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Steve Wed, 20 November 2019

Exceptional

Liked: Good location. Good facilities.

4.5

Wonderful - 4.5 out of 5

James Sun, 17 November 2019

Superb

Disliked: overpriced

2

Disappointing - 2 out of 5

Anonymous Sun, 17 November 2019

Disappointing

Disliked: Staff rude Service well below expected for a five star hotel Firmly resting on the historic laurels of the Fairmont Chain Location exceptional, pool exceptional, staff way below expectations Idiotic pounding loud music in lobby...i am not staying in a night club thanks....turn it down and mellow it up! I frequently stay at the Fairmont Chain...this specific member of the chain is an outlier for some reason ....perhaps the view has gone to their heads Service in the restaurants is exceptionally slow and impersonal yet they would like a good tip...news flash....tips should be earned not expected

4

Very Good - 4 out of 5

Svetlana Sat, 16 November 2019

Very good

Disliked: everything was fine

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Fairmont Chateau Laurier 1 Rideau Street, Ottawa, ON