Fairmont Banff Springs

Exceptional

A very disappointing stay. However...

Liked: The view and the staff.
Disliked: The room is really small, the drain in the tub doesn’t work, and the musics coming from the main floor party room was so loud I did not have a good sleep at all.

I’ve booked a room with...

Liked: Environment
Disliked: Breakfast is not included

Exceptional

Exceptional

Exceptional

Liked: We stayed in one of the gold rooms that includes access to the lounge. The staff is very friendly and attentive. Would definitely recommend and plan to return.

Superb

Liked: Location, view from room!
Disliked: Breakfast was not included in the price, and the hotel rate was expensive. It was also not possible to purchase access to a breakfast buffet, as it wasn’t operating. The only option was to go to the restaurant.

Worth the cost of staying...

Liked: The hotel is absolutely stunning and the staff were incredibly friendly and helpful. Our bed was very comfortable and the room had everything we needed and wanted.

Exceptional stay ! Loved every...

Liked: We came here to celebrate our 30th wedding anniversary, since this was a spontaneous trip we don’t know what we were expecting. So Fairmont staff and the whole stay was just exceptional. I would like to thank Mark from the bottom of our heart , one of the Managers for handling a situation in a professional yet a personal way . He truly is an asset to the hotel . He even help me sign up so now I’m a member. I highly recommend this hotel , if you want exceptional service, view and staff look no further . This is the place , it’s like home away from home .