Fairmont Austin Guest Reviews
Write a review
Write a review
Greenwell Fri, 20 May 2022
Very good
Jose Fri, 20 May 2022
Great place to stay
Liked: Great location, modern, beautiful, upscale hotel. Quiet large room, with beautiful view, giant window and of course, with in-room safe. Helpful staff Great gym
Disliked: One issue: The hotel's minibar is small and full of expensive items. TAKE CARE:Fridge has a motion sensor for items. If you are not going to use it and pay high prices, do not even open the fridge. I had problems. They write a notice on the door of the mini fridge, which is not very clear. They should let you know at check-in and with large letters on the cabinet where the minibar is, to avoid unpleasant situations for those who are innocently curious to see what is in the minibar or try to keep something. They should change the minibar policy to avoid this type of problem that I know is common in the hotel.But I informed the hotel immediately, after checking the minibar and they didn't charge. They also brought an empty minibar for free to store products.
Leann Thu, 19 May 2022
Passable
Ioana Thu, 19 May 2022
You don?t need to go...
Liked: thé location, cleaningness, thé super friendly and helpful staff, the atmosphere at the pool, everything about it!
Disliked: I loved everything and I didn?t expect to find such an oasis of nice people that were actually minding their space and business!
Fakhre Thu, 19 May 2022
Passable
Christopher Tue, 17 May 2022
Good
Tyler Tue, 17 May 2022
Passable
Liked: The hotel was luxurious, clean and comfortable.
Disliked: Small charges for everything from bottled water to WiFi. This was unfortunate especially when coupled with rampant overcharging. No one wants to be nickel and dimmed on vacation.
Anonymous Mon, 16 May 2022
Exceptional
Bryan Mon, 16 May 2022
Great place to stay for...
Liked: Room was great. Enjoyed the pool for a few hours.Valet team was great.
Disliked: Paying for Wi-fi
Candice Mon, 16 May 2022
enjoyed our star
Liked: the pool
Disliked: pricey