Exceptional

Liked: Staff was extremely friendly and very accommodating. My girlfriend was there for a dance competition as a teacher so was out extremely early and staff offered to open breakfast early for her.

Very good

Liked: Frendly staff and good breakfast
Disliked: Had to go downstairs to reception to ask for heating to be put on

Superb

Great Value

Liked: Breakfast was lovely & Bar Staff too.
Disliked: The Bed in room 7 is so uncomfortable, springs stick up on mattress we never slept well the 2 nights we stayed, Please Please change this as its only thing that lets this Hotel down.

Exceptional

Liked: 3 time we stayed there and is always nice and very welcoming and friendly and comfortable we will be back soon June xxxx
Disliked: Give nothing

Superb

Exceptional

Liked: The breakfast was lovely. Room was small, but that's what we booked, and it suited our needs perfectly. The staff are really friendly and went out of their way to be helpful. We also checked in early which we were really grateful for

Super-friendly and helpful staff

Liked: Staff very friendly and helpful. Limited parking at front of property, but extra allocated parking available very close by, £5/day. Very central location, close to Winter Gardens, Tower.
Disliked: Room on small side, but not cramped. Bed wasn't luxurious. One small sachet of body wash per person per day, would prefer dispensers in the shower cubicle

Enjoyable. Will definitely book again

Liked: Friendly staff and car park facilities on site. Walking distance to the winter gardens. Breakfast was lovely too.
Disliked: House keeping wasn?t as good as expected. Took towels and failed to leave new ones. Didn?t make beds (I was running late for a competition so ran out the room). In second room the bin wasn?t emptied however fresh towels left.