Fairfield Inn & Suites By Marriott Springfield Northampton/Amherst Guest Reviews
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|1.5 miles from Northampton centre|
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Nicole Sun, 30 June 2019
Liked: It was great; but, comfortable and clean!
Disliked: Nothing, it was all good
Arlene Thu, 27 June 2019
Liked: Room was well appointed. Clean and well maintained. Nice bed and pillows. Comfortable room.
Disliked: Breakfast hours are over too early.
Anonymous Thu, 27 June 2019
Liked: Convenient location. Comfortable beds. Great shower
Frequent Mon, 17 June 2019
Breakfast staff employee in desperate...
Liked: Beautifully clean and comfortable. Have stayed here before without any unpleasant staff encounters like what we encountered this morning.
Disliked: The thankfully UNARMED BREAKFAST GUARD (don?t touch her waffle griddle unless you are an expert in its use) was completely OVER THE TOP with rudeness. She definitely does not belong in any position that deals directly with guests. The front desk gal was obviously terrified by this employees behavior and ignored the situation until I insisted she do something. The manager apparently arrives at 8:00 a.m. but did not make any effort to address the issue... eg: even though his attention was requested, he/she was ?to busy? to speak with us. Anywho........ wow.
Jyllian Wed, 5 June 2019
Martha Thu, 23 May 2019
Kathleen Sat, 11 May 2019
Alison Wed, 8 May 2019
Stayed there 5 nights!
Liked: I loved the clean spacious rooms, really expansive food/snack station, full breakfast in the morning, gym and the staff was really helpful (even despite me getting locked out of my room for a couple hours- they totally made it up to me)!
Disliked: Nothing- it was terrific!
Paul Mon, 6 May 2019
Liked: The staff were very friendly and my wife even received a compliment. The breakfast staff lady was very pleasant also. I was given an American flag pin by the manager and a nice handshake for being a veteran.
Martha Thu, 25 April 2019
Disliked: Small bottles of water in the rooms.