Fairfield Inn & Suites Plainville Guest Reviews
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|1.5 miles from Plainville centre|
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Shannon Sun, 17 February 2019
Liked: Room was clean, restaurant next door has great food
Disliked: Hot tub didn?t have enough chemicals in it, the foam was disgusting. There were no towels In pool area, had to Sk numerous times. Reserved room online and added a pullout bed...at check in, they sent it to housekeeping. Never got the bed! Went to front desk at 6:30, was told oh you can?t have one in that room!
Jakki Sat, 16 February 2019
Liked: I loved having an indoor pool to swim in the middle of winter. The rooms were clean and comfortable. The breakfast had many choices.
Disliked: They charged us twice and said they couldn?t fix it at the hotel.
Ben Wed, 13 February 2019
A Thu, 7 February 2019
Would stay again.
Liked: Room and pool and overall hotel was clean
Disliked: I checked in and asked that a key be left at the front desk for my daughter who is 19 because I would be off premises when she got to the hotel. I was told it was not an issue but when she got to the hotel, they would not give her the key because she was under 21. If I was told this when I checked in, I would of just met her to give her a key instead I was interrupted at 11:30 pm with a phone call stating she could not get the key. Luckily, she was with someone over 21 and they allowed verbal consent to give the key to that person and I did not have to leave the event I was at to bring it to her.
Scott Sun, 20 January 2019
Stephen Mon, 14 January 2019
Liked: I?ve stayed here before, when visiting friends in New Britain, which is like 10 mins away. So, location is good, it?s clean, I will stay here most likely every time I visit those friends of mine in New Britain.
Disliked: One complaint was the coffee maker in our room didn?t work.
Celeste Thu, 3 January 2019
Liked: This place is still like new,up for some years now but still so clean and comfortable. Breakfast so good, and staff always helpful. Stayed here a few times and always good experience. looking forward to next stay.
Disliked: Everything good, NO dislikes
Luis Wed, 2 January 2019
Liked: The staff were very nice and polite. The room was very clean.
Disliked: The room is outdated, could use an upgrade. Outdated TVs, broken remote, it was taped with electrical tape to it together. The lamp shade in the bedroom was water stained from a previous roof leaked. Not enough tv channels to watch. No front desk option to call when you need extra things such as extra towels or pillows.
Paul Wed, 26 December 2018
Paul Tue, 11 December 2018
Liked: Clean. Nice staff. Great highway access.
Disliked: No complimentary lotion in the room.