Very clean environment! The only negative issue I experienced was almost a double billing...

Good

Superb

Liked: The breakfast was good. Great selection. I would give an excellent rating to a breakfast that had a chef who was making omelets to order.
Disliked: I thought that the lobby was not very attractive. When I walk into some hotel lobbies, I immediately feel comfortable and it feels warm and welcoming. This lobby was unattractive and kind of sterile. I think it needs to be updated.

Exceptional

Exceptional

Very good

Liked: Everything was good
Disliked: All good

Good

Exceptional

Liked: Close to downtown very fancy motel very clean. Good breakfast good parking on premises.
Disliked: I was very upset that the Sat and Sun I was there the roof top bar was closed for private parties. We paid almost 400$ for one night and couldn?t even go up to the roof to see it. Also I don?t think there was a pool unless it was on the rooftop. When I asked about it they only said there was a hot tub. It was around 90 that day and a hot tub was the last thing I felt like being in. The thing I was the most upset about was they put a 388$ charge on my credit card on top of the 388$ charge for the one night stay. This tied up most of my spending money. They told me this would come off immediately after I paid for the room. Well come to find out it won?t be credited back for 5 business days. On the way home we spent the night at a fancy motel in Louisville Ky and they only put a 50$ hold on our card. So even though I liked the motel I don?t know if I?ll ever stay there again because of the outrageous hold amount.

Exceptional

Superb

Liked: Guest service at front desk was nice.
Disliked: lots of guests, little bit dirty at lobby elevator and floor