Name: Fairfield Inn and Suites by Marriott Kinston
Address: 667 Sheffield Drive, Kinston, NC
Telephone: (888) 420-1676
Rating: 4.25

Fairfield Inn and Suites by Marriott Kinston Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

Write a review

Exceptional

Very good

Liked: Location, room size
Disliked: Glass shower door was not on track. Reported to desk staff but did not fix that day

Exceptional

Superb

Liked: The staff were friendly and professional. The hotel was clean, quiet and comfortable. I felt safe during my stay.

Exceptional

The hotel smelled amazing, the...

Liked: The hotel smelled amazing! The staff was Amazing. Shout out to Mercedes! She did an exceptional job. She was our front desk clerk. She had great customer service . I mean exceptional customer service. Everything was ready when I got there. She helped me out ALOT and was very pleasant about any questions or concerns that I had. Everytime I looked at her she smiled. You don’t find good customer service as hers these days. Thank you for making our stay great Mercedes.
Disliked: There is nothing that I disliked

Bad

Exceptional

Liked: I loved the atmosphere, cleanliness and the comfort.

Will not stay here ever...

Liked: The staff
Disliked: The first 2 two rooms they put me in was nasty. The third was better but we found a bed bug. I cut my stay a day early and get a hotel elsewhere. No follow with management.