Fairfield Inn & Suites Jackson Guest Reviews
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|3.7 miles from Jackson centre|
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Samantha, Whitmore Lake, visiting Potter Center Mon, 30 January 2017
We had a very pleasant stay. The room was very clean. The pool area was very nice. There was a great selection on the breakfast buffet; the food was good. The staff, especially Chester, was very friendly and helpful.
Liked: The staff was extremely friendly.
Gillie Thu, 13 February 2020
Dresden Wed, 12 February 2020
Very happy with our stay....
Liked: Continental breakfast was outstanding including hot eggs, and sausage. Room was very clean, spacious and beds very comfortable. Host Pattie was very kind and helpful in checking process after a very exhausting trip. Loved the warm chocolate chip cookies!
Disliked: Online reservation indicated pet friendly. Got to hotel which said no pets. That was confusing. Also the pool was out of working order.
Michael Sun, 2 February 2020
Liked: Everything was pretty good. The room and the facilities were nice. Breakfast was good as well.
Disliked: The pool was down for some reason. My wife was looking forward to swimming.
Andy Sun, 19 January 2020
Dawn Wed, 15 January 2020
Liked: I love the cleanliness of this hotel and the welcoming atmosphere. I feel right at home here! The staff is always so kind and professional, and the little touches like fresh cookies and 24 hr coffee/tea/hot chocolate bar make it stand out!
Disliked: The breakfast fell a little short on the second morning I was there - the waffle mix was watery/separating and the bacon was overcooked to within an inch of it's life. Also, the hot tub is out of commission and pool is in need of a refresh.
Elisa Fri, 20 December 2019
Liked: Location, free parking, free breakfast. Staff was pleasant. Quiet location.
Disliked: No complaints at all
Joanne Fri, 15 November 2019
Comfortable, easy to get to,...
Liked: Breakfast was good. Staff very pleasant. Bedding was very comfortable .
Disliked: Can?t think of anything
Verified Hotel Guest Tue, 12 November 2019
Liked: The staff was great
Disliked: The got tub was out of order
Rose Thu, 7 November 2019
Liked: Our room/ suite was nice and roomy with 2 TV's and a nice comfortable sitting area .. we had plenty of room to have all the family together and watch a movie and have pizza . The housekeeper on the floor that day went above and beyond to make our stay comfortable. She got us some extra pillows and even found us a bottle opener. Everyone we came in contact with was very nice and friendly.
Disliked: We had 2 rooms and our suite was nice and clean . My son's room on the other hand had hair and open used shampoo bottles in the shower . We tried to use the pool and it was freezing cold. . now I know it is a salt water pool so I'm unfamiliar with it and not sure if it is supposed to be that cold or not. But we were not able to enjoy the pool and the whirlpool/ hot tub were out of order.
Anonymous Thu, 17 October 2019
Liked: The staff was nice, the breakfast was good and there was a big variety of food.
Disliked: There was some kind of fire alarm at 5am which was very disturbing, couldn?t sleep. Other problem is that the walls are very thin so we could hear everyone on the hall walking, or could hear the floor above us.