Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Superb

Very good

Liked: Nice friendly staffGood breakfast
Disliked: Dirty pool

All of our expectations were...

Liked: The room was very clean and spacious. We were very pleased with this stay because the room was on the first floor just down from the front desk and that was an added plus for us, as we didn't have to travel very far for the entrance/exit, or for snacks or the breakfast in the mornings.
Disliked: Therre was a little traffic noise but nothing too overbearing.

Near the highway and across...

Liked: room, rate, staff...learned that instead of a king two queens means the room is located away from the highway. Also means a bigger room. The front desk also turned us on to a great local restaurant. Overall the staff was very friendly and positive. Great vibe - well done!
Disliked: now this is picky...the towels that the Marriott purchase are the same...from their luxury brand hotels to the rest...and the towels are, well, rough. This is true for the Grand National site in Alabama for $250 a night. I think they can afford a better towel like used at the Jefferson Hotel in Richmond or the Greenbrier in WV. Lastly the breakfast had something pre-made and wrapped without an explanation...again, picky

Good

Liked: Full breakfast was good - kept stocked and everything was orderly and clean.
Disliked: Pool was not open

Exceptional

Liked: The room that we had was amazing. It was so spacious and so clean. I can’t wait to stay here again.

Superb

Perfect

Liked: Mostly that we brought a Bluetooth speaker and no one complained about our music. We celebrated our 17th anniversary.
Disliked: Maybe having a Jacuzzi tub in our suite. Or being able to get a King suite with one. But still we enjoyed our stay. No complaints

Exceptional