Fairfield Inn & Suites by Marriott Springfield Northampton/Amherst Guest Reviews
Write a review
|1.5 miles from Northampton centre|
Write a review
Mark Wed, 20 March 2019
Liked: The bed.
Verified Hotel Guest Fri, 7 December 2018
Liked: Pretty clean and the air conditioner is quite much better than other hotels.
Disliked: My wife, my daughter and I, all of us love this hotel.
Verified Hotel Guest Mon, 26 November 2018
Liked: It's clean. The breakfast.
Disliked: Walls are a little thin.
Constance Sat, 2 December 2017
A very clean hotel, both the public areas as well as the room and bathroom. The staff was friendly and helpful, though as a single woman traveling alone they put me in a first floor room close to the street which I didn't like; however, when I asked to be on a higher floor they immediately changed it for me, though many hotels ask the preference first if it's a woman alone. Doesn't have as many of the small extras you get at other business traveler hotels.
Liked: Exceptionally clean and accommodating staff at the front desk
Disliked: A bit old fashioned on the technology, 1) no USB port anywhere, so if you didn't bring your plug you're out of luck for charging; the 2) WiFi is not secure even though you have to sign in to it, so I didn't use it. Sparse toiletry items only shampoo and conditioner, no cotton ball, q-tip, shower cap etc. And, the lowest toilet seat I've encountered in years, those used to "comfort height" toilets or have any mobility issues will find this very annoying. Bottom line: the hotel seemed out of date even though it appears fairly new.