Fairfield Inn & Suites by Marriott South Bend Mishawaka

Oh I already did on...

Liked: The Coffee that it that’s alll
Disliked: Upon check in they told me I could not use a Third Party and had to cancel my reservation with Bookings. com and do a reservation with them I was already tired and frustrated because once I got close the map kept taking us in circles we did that for 30 min because no one would answer the phone so we could find it then went to the room and it was nasty and I had to clean it myself and yes I took pictures and was glad I did because the GM heard I was upset about the room then waited till the moment I was checking out and tried to say I needed to pay them a deposit for my small dog so I told her I asked if I could have the dog and was told yes by the check in person and if I had to pay extra and he said I was fine so I’m quite upset if anything they owe me money for the inconvenience of canceling my reservation and cleaning my own room I would never stay at that one again the GM attitude was terrible and the other day check out person was as well they tried to double team me about the dog and then once I came back with my phone to show them what my room looked like when I walked in there changed all that but it’s sad I had to go thru that I was there to decorate an event and had to work extra because of their lazy staff other people there had the same type of complaints one lady said her bed wasn’t even made it was a terrible experience.look at the bug in the photo , dirty toilet, nasty bath tub , soap fell off the wall … So Dissapointed!!

Very good

Worst.Hotel.Experience.Ever.

Disliked: Manager would not accept our Booking.com reservation nor would she assist to get it resolved. The wall paper is literally peeling off the walls in the 2nd floor hallway. The elevator Indiana Homeland Security permit expired in May 2025. There was a sticky mess on the floor in front of the elevator that after 5 hours did not get cleaned up. The manager did not tell us during check-in when breakfast times were so we missed it by 10 minutes. Most hotels have breakfast until 10 am, theirs ended at 9:30 am. Trash bins outside the hotel were full and remained full our entire stay. Their plants outside or lack there of needed desperate landscaping, especially as the sprinkler was spraying into the parking lot and not the flower bed. This was all compounded by the front desk employee making excuses for the manager the next morning that the manager was going through things as her mother was on hospice. I’m not here to not be unempathetic about that, however, this is business and my stay that I had to pay for the room a second time and endure everything above should not hinge on the manager’s personal life. How would I have known that Fairfield Inn and Suites had been having problems the last two months with Booking.com about getting paid? And that her mother was passing? Trust me. If I had known that it would have been a fiasco getting a refund for one of the payments to the room I stayed in, I would never have stayed, let alone the rest of what I have shared here. Don’t ever try to place guilt on a customer about a dying individual. I never needed to know that about the manager. Incredibly unprofessional.

Disappointing

Passable

Disliked: - shower drain very slow - TV did not work

Very good

once i got a clean...

Liked: i thought there were have been a few more choices for the breakfast and the eggs were mushy. i could not eat the potatoes for i don't like peppers. the cream cheese for the bagel was frozen. the bacon was not cooked all the way. the location was good.
Disliked: i thought there were have been a few more choices for the breakfast and the eggs were mushy. i could not eat the potatoes for i don't like peppers. the cream cheese for the bagel was frozen. the bacon was not cooked all the way.

We didn’t stay. We got...

It was great otherwise! Enjoy...

Liked: Breakfast was great compared to most. Staff was extremely kind and helpful! Pool was only 4ft deep, but clean.
Disliked: Noise, you can hear everything above you and in the halls.