We had a wonderful stay. Great hotel. Great customer service. Only bad thing was being above the pool. A bus load of school kids checked in on our second day and they were out in the pool until well after 10pm and it was very loud!

Liked: Very clean; very nice.
Disliked: Pool side noise.

Very good

our room pizza droppings on...

Liked: breakfast
Disliked: driveway entrances are blocked so it was difficult finding our way in.

Exceptional

Marvelous

Exceptional

Needs improvement.

Liked: The beds were comfortable and sheets were clean.
Disliked: Old, not very clean, peeling wallpaper in the bathroom, stained tiles.

Glad my visit with friends...

Liked: Staff were very nice, professional and helpful.
Disliked: That I was charged double price for my room? Credit card was charged one thing (~$850) and then, money was taken out of my checking account for an additional $574. While I was there, I got notified by my bank and the clerk was able to refund the amount but once I was back home, I was again notified by my bank of the charge. I called the hotel and there was nothing they could do, although I had a text message and a voicemail from a clerk from the hotel. Beds were unconfortable, initially coffee machine broken and fitted sheets had no elastic so were coming off bed.

Superb

Nice helpful staff and good...

Liked: We stayed for 6 nights so got to know facilities well. Friendly helpful staff. Good location although access is a little difficult.
Disliked: Shower had old mat which had mold underneath which was removed and cleaned up promptly once reported. Bottom of shower tub still had strange sloppily poured in material that looked like paint, likely for grip. Elevator carpet was always dirty. Eggs at breakfast were not great.