Fairfield Inn & Suites By Marriott San Antonio Alamo Plaza/Convention Center Guest Reviews
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|1.0 miles from San Antonio centre|
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Jose Thu, 15 August 2019
Disliked: At check in, they gave me keys that did not work, so I had to go four floors up and down on the elevator. The room temp said 60, when we walked into the room but was warm, that was all night but never felt like 60 degrees, I reported the next day and was fixed. At check out, there was a long line, with only one clerk at the desk and valet took over an hour to get our vehicle, you guys should put on your website the hotels that do not have any public parking. I will never stay at another Fairfield or recommend one. I will never use booking.com again.
Donna Mon, 12 August 2019
Need more staff and larger...
Liked: Spacious room, good food. Close to river walk.
Disliked: Empty coffee urn, overflowing trash in breakfast area.
Laura Sun, 11 August 2019
Melissa Sun, 11 August 2019
Mayra Sun, 11 August 2019
Daniel Sun, 11 August 2019
Liked: Every thing was great
Corina Sun, 11 August 2019
Liked: The receptionist was very nice she made us feel welcome
Disliked: The location was not very close to the River Walk. I had to walk several blocks to get there . I was too tired to keep walking more to look around. Oh I asked if there was a bar/grill so we could have some drinks she said yes but we had to go to the hotel nextdoor because they would share it along wt the pool. The bar is very small we had 1drink left we felt uncomfortable... We also didn't know they had mandatory valet parking which we felt uncomfortable having to give our keys for someone else to take our car. I wanted a room with a nice window view but all I could see out the window was half wall , and part pool view ?? Those are the only things that bothered us. Everything else was fine.
Roy Sun, 11 August 2019
Liked: Everything was perfect. The breakfast was awesome and the staff were all super friendly. The rooms were super clean and comfy. We will definitely be visiting again soon. Plus it's about one block away from the River Center mall.
Herbert Sun, 11 August 2019
Liked: The breakfast was very good. Swimming pool was also very good.
Disliked: Key card frequently lost its charge. This was frustrating.
Anonymous Sun, 11 August 2019
Liked: Everything else was good.
Disliked: Pool and hot tub are way to small for all the people attending in one day or night. My room was not ready by 4. They managed to get me another room