Fairfield Inn & Suites by Marriott Rockford Guest Reviews
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6.4 miles from Rockford centre |
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Paul, Chicago, visiting BMO Center Tue, 23 August 2016
Jeanette, Kenosha, visiting BMO Center Mon, 3 February 2014
We reserved for one night and due to weather, decided to extend and add another night before our actual reservation. We called a couple hours before we expected to be there and they helped and were so nice about it. Even helped with cab info to take us to Monster Jam. Very nice staff and nice rooms.
Liked: Very kind staff.
Disliked: Small pool and hot tub.
Janet Wed, 21 February 2024
Exceptional
Teanna Thu, 15 February 2024
Exceptional
Latasha Mon, 12 February 2024
Very good
Allison Mon, 29 January 2024
Terrible manager she acts like...
Liked: It was a nice space but the staff manager Theresa was so rude and judgmental she liked a whole family out of the pool room because she thought they weren’t guests at the hotel and threatened to call the police she was also very rude to me and my group and harassed us all night about who was in what room even though we had more than one room booked
Disliked: The manager made us uncomfortable and we felt in welcome and I called previously to make sure the rooms were ready but when she saw the four of us she was acting like the reservations disappeared and she needed to call booking to verify we were the right people and even though I gave her my id and name and card that I paid with she was acting like we couldn’t stay or book other rooms aside from the reservation that she couldn’t see anymore and that it was going to be way more expensive than the reservation we booked with booking
Richard Mon, 8 January 2024
Perfect
Richard Mon, 8 January 2024
Exceptional
Jennifer Thu, 4 January 2024
It was a nice 1 night stay.
Liked: The room was nice and clean.
Disliked: I couldn't find someone at the desk when I walked up 3 times.
Jennifer Thu, 4 January 2024
It was a nice 1...
Liked: The room was nice and clean.
Disliked: I couldn't find someone at the desk when I walked up 3 times.
Janet Mon, 1 January 2024
Perfect
Janet Mon, 1 January 2024
Exceptional