Fairfield Inn & Suites by Marriott Richmond Ashland

Bad

Liked: Breakfast food was bad for the price. The bathroom was not entirely clean. The bathroom door dont lock. Shower dont drain. I can go on and on. Its not worth the price.

Very good

Exceptional

Just okay. Not bad, not...

Liked: Quick access to I95 and handicapped room
Disliked: What could've been better is better sound barrier between rooms. Noisy next door guests were annoying. I could hear them talking clearly enough to understand what they were saying. Possibly if my room wasn't "connected" to next door it might've been quieter. Also, the heating/ac unit made a lot of disturbing noises as if it was on its last leg. (room 121). The front ran out of creamer for the coffee and it was 6am.

Very good

Liked: It was clean and the breakfast was good.
Disliked: That they were doing construction right above my room and woke me up in the morning.

Exceptional

Liked: Very convenient, off the main highway. Room was nice and clean

Reception staff couldn't be friendlier...

Liked: Good breakfast!
Disliked: "Do Not Disturb" sign was posted but not respected/acknowledged by housekeeping who knocked on the door.

Good

Liked: Bed was comfortable abd room was clean. The morning front desk person was very nice.
Disliked: The evening front desk person was not a happy person. There was a very large group in the lobby lounging area having a party and you could tell that she wasn't happy. My room had no trash bags in any of the trash cans, the pool was closed, so my grandson could not swim, and I had no hot water in my room. I did tell the woman in the morning, and they did adjust my bill, but still very still did not meet my basic needs of being able to shower.

Very good