Fairfield Inn & Suites by Marriott Portland North Guest Reviews
Write a review
5.5 miles from Portland centre |
Write a review
Tammy, La Pine Mon, 14 May 2012
I really enjoyed my stay here. It was nice and clean, the continental breakfast had lots of choices and they had a nice pool and hot tub. The only down fall was that they did not have maps of the local Max Transit system, which is an easy and important way they advertised to get to downtown Portland.
Liked: Very clean and cheery place.
Math, Clarkston Mon, 2 May 2011
Excellent service on front desk. Great room
Adcox Mon, 22 April 2024
Comfy and clean
Liked: Comfy and clean
Arianna Mon, 15 April 2024
Poor
Liked: accepted dog
Disliked: the noise of the highway
Sally Tue, 26 March 2024
Good
Joe Sat, 23 March 2024
Exceptional
Abraham Tue, 19 March 2024
My mistake staying here
Liked: Coffee was good and the oat milk (only vegan option) made our stay welcoming. The breakfast had a very few items that were also vegan which is very important. Location is prime.
Disliked: No housekeeping! Totally disappointed. Was lied to about when housekeeping would come. Had to change my towels sheets and take out my trash twice. Then when we finally had housekeeping the third day they did not vacuum wipe the mirror or change the visibly dirty linens. They left a black hair in the sink which we are both blonde hair. The shower is growing black mold in the grout all throughout the shower. The staff then treated me differently when I brought this to their attention and blamed it on the lack of staff which made me feel bad and turned this sanctuary into a place of discomfort. I suggested I stay somewhere else to free them from such burden as I had started to feel as if I was causing their grief and they said because I booked through third party there was nothing they could do. That was an insult as if I wanted a free or refunded stay and didn’t actually answer my question. Because we were traveling for work and had been tired we decided to stay and try another room. Upon check in we found debris on the floor and even trash wrappers as if the room was also not cleaned. The tile in the bathroom was broken and had debris around the floor. My closet door was completely missing and the shower did not drain while using the shower which as you may know is not a comforting way to take a shower and cleanse yourself from a long day of work and sweat.When the staff apologized for the dirty room lack of staff and overall uncleanliness of the property they blamed it on this being a recent purchase and that the renovations are due to happen soon further helping me to realize I made a mistake staying here. So many stains and smells on the second floor. The laundry key is very sensitive and took minutes to open.When we received our second room set of keys and walked all the way back to the first room to ensure we got everything (very end of the hall and a floor down) the key stopped working which meant I had to then go back to front desk and get a new key and
Sarjenka Wed, 13 March 2024
Ac wouldn't work , room...
Liked: I liked being on the ground floor close to an exit.
Disliked: I did not like that the ac unit wouldn't work. The fan setting only worked on low. An the window only opened an inch or two. No real way to cool down or get air.
Feather Thu, 7 March 2024
Very good
Liked: I like the breakfast options
Jonnathyn Thu, 7 March 2024
Will stay again
Liked: Everyone was friendly. Location was super easy to get to. Everything was really clean. Best breakfast options I've had in a long time.
Disliked: The pool is pretty small. Only one family can play comfortably at a time.
Terry Wed, 6 March 2024
Exceptional
Joe Sun, 25 February 2024
I'll be back .....
Liked: I liked the low traffic lobby. The parking lot is outside the door. I liked stayig on the ground floor. The staff were excellent. A big step up on the other two Marriott hotels in the area.
Disliked: The rooms are a little jaded and the air in the room was a bit off. Nothing I could not live with. The remote for the TV is horrible Ithnk Netflix provides them. Really hard to use physically. Like pressing a hard sponge. The air con was noisy. It’s the old style unit placed under the window. I turned it off at night That may be an issue if I come back in the summer.