Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City

Staff was apologetic and assured...

Liked: Great location, staff was accommodating, complimentary water bottles were appreciated.
Disliked: We found dust mites on the sheets.

Passable

Exceptional

Great location, wonderful staff, rooms...

Liked: I absolutely loved the staff!!! Shawna, Jabria and Porsche gave excellent customer service and always with a smile.They really went above and beyond to be helpful whenever needed and I really appreciated them for that.
Disliked: The rooms are quite tight and very dark. They really need to have the option of a sheer curtain so you can let some light in the room without losing all of your privacy. The blackout shades work very well but they are not great during daylight hours because the room is totally dark. If you open them then you and other guests are looking directly into each other's rooms and right at you in the bed. Not good at all. That left me forced to work in a room that felt like a cave during the day because it was so dark. The dark wall color combined with the dark, small room made for a rather uncomfortable experience for me. I am very sorry for that because I loved the staff and the location.

Superb

Pleasant

Disliked: I was double charged for my room. I paid through the booking app and the payment didn’t go through when I got to the hotel

Good location

Liked: The location, the staff and the room are just right
Disliked: Breakfast is very poor

Had a great time. Would...

Great location and good value...

Liked: All great, view from the window was perfect, also breakfast was alright. Great location.
Disliked: Too little room, not much space for two people, one side of the bed was not so good and we returned rented car before reaching the hotel what was a good choice because the parking is there expensive. And even though the hotel has perfect location, you have to prepare for morning noise from the traffic and street rush. But generally the hotel was god choice