Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City Guest Reviews
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James Wed, 9 July 2025
Pleasant
Liked: Friendly, helpful staff on the desk and at breakfast time. Comfortable, clean room with good bathroom facilities.
Disliked: WiFi didn't work and there was no desk in the room as specified when booking.
Mehdi Wed, 9 July 2025
Bad
Jody Sun, 22 June 2025
Staff was apologetic and assured...
Liked: Great location, staff was accommodating, complimentary water bottles were appreciated.
Disliked: We found dust mites on the sheets.
Tommie Sat, 21 June 2025
Passable
Adam Wed, 18 June 2025
Exceptional
Angie Mon, 16 June 2025
Great location, wonderful staff, rooms...
Liked: I absolutely loved the staff!!! Shawna, Jabria and Porsche gave excellent customer service and always with a smile.They really went above and beyond to be helpful whenever needed and I really appreciated them for that.
Disliked: The rooms are quite tight and very dark. They really need to have the option of a sheer curtain so you can let some light in the room without losing all of your privacy. The blackout shades work very well but they are not great during daylight hours because the room is totally dark. If you open them then you and other guests are looking directly into each other's rooms and right at you in the bed. Not good at all. That left me forced to work in a room that felt like a cave during the day because it was so dark. The dark wall color combined with the dark, small room made for a rather uncomfortable experience for me. I am very sorry for that because I loved the staff and the location.
Jeremy Mon, 16 June 2025
Superb
Keith Sat, 14 June 2025
Pleasant
Disliked: I was double charged for my room. I paid through the booking app and the payment didn’t go through when I got to the hotel
Cecilia Mon, 9 June 2025
Good location
Liked: The location, the staff and the room are just right
Disliked: Breakfast is very poor
Venturatravelers Wed, 4 June 2025
Had a great time. Would...