Fairfield Inn & Suites by Marriott Palm Desert Coachella Valley

Exceptional

Exceptional

It was ok as we...

Liked: The $ was reasonable. The Breakfast was great! Location was next to freeway to avoid city traffic. Outside and inside was clean and nice.
Disliked: Needs new curtains, they had holes in them. a real turn off! No water for making coffee.

Exceptional

Comfortable, restful, and breakfast with...

Liked: I stay frequently at this hotel when I travel to California to visit family, friends, and for recreation. It is an excellent halfway point to stop between Phoenix and Los Angeles. I love this hotel since it's located very close to the I-10 freeway, the rooms are up to date and are very clean. The beds are comfortable, and the complimentary breakfast and coffee are excellent always.
Disliked: I don't have any negative comments, I really enjoyed my last stay as well.

A very pleasant stay, and...

Liked: Staff was very friendly and helpful.

Exceptional

Superb

Very good

Liked: This was a last minute booking for a single night. The room was clean and spacious. The facility seems like it is fairly new. The Continental breakfast was there, but nothing extraordinary about it.
Disliked: The person at the front counter didn't know how to look up bookings through this site. I was told that I didn't have a reservation there, and that I should go to the Indio location to see if the reservation got mixed up. He was unwilling to check with the other location to see if that was the case. I called the other location before driving another 20 minutes that would have led to another turn away. I went back in and gave him my conformation number and my information and he still said I didn't have reservation. I happened to notice my reservation on the screen and pointed it out. The Staff just said oh, I didn't see that. Not the end of the world, but unnecessary had he been properly trained on their systems.