Superb

Great, thank you

Liked: Everything was great, thank you.

Superb

Liked: Property is very clean. Nice rooms. A good breakfast, a lot of options for meals just outside the property. Free pick up and drop facilities for Disney and Universal studios.

Superb

Medium. I wouldn't stay there...

Liked: In general, the common area of the hotel is well maintained, despite being old. Breakfast is good. The breakfast staff are super friendly.
Disliked: The room needs a renovation. We found cockroaches in the room, this was not a good experience.

Exceptional

Superb

room disappointed; location to where...

Liked: breakfast
Disliked: did not get the room we ordered. when asked front desk to move us to room we ordered was told that when we checked in via mobile app that we didn't request a king room with a couch. they were also booked to capacity.In the am, asked again...told they were booked to capacity as only room available was what we had.we have stayed here many times. very disappointed this time. may look elsewhere when we stay in lake buena vista.

Great staff and location, rooms...

Liked: Location, staff
Disliked: Negatives: Our room was ok, dated and I was little disappointed at appearance - drawers were all fully open didn’t and wouldn’t stay closed all the way and would roll open on both dresser and fridge cabinets - which was a pain to walk by. Door lock would stick and was hard to get to shut when leaving for the day. Neighbors on both sides had same door lock issues - we were on 3rd floor. Shower not fully cleaned, had visible dirty walls. Pros: Beds were comfy, and room was nice and cold and seemed clean. Liked the coffee and tea available in Lobby at all times. Didn’t make breakfast in time either day so not sure how that was, but saw had nice ample kitchen area with lots of seating available. Staff was great, very friendly. Located in nice area with very good restaurants in walking distance. Highly recommend El Patron Mexican and a New Sonny’s Bbq opening soon. Overall would stay again but would ask for a newer updated room on 1st floor.