Fairfield Inn & Suites by Marriott Nashville Downtown/The Gulch Guest Reviews
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1.4 miles from Nashville centre |
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Martha, Townse Mon, 30 November 2015
Very clean environment! The only negative issue I experienced was almost a double billing...
Bradshaw Wed, 20 March 2024
Exceptional
Clarissa Tue, 19 March 2024
I will never stay here...
Liked: It was clean and nice.
Disliked: The customer service was the worst I have ever encountered. Front desk and manager was rude. I booked from booking.com and staff didn’t know how to check me in waited 4 hours to get a room.
Tommy Sun, 3 March 2024
Superb
Liked: Good location
Disliked: Parking was high
Lucretia Mon, 26 February 2024
Superb
Brookelynn Mon, 26 February 2024
Thank you staff.
Liked: It was a good area.
Disliked: My air vent in my shower did not work. And shower was dirty.
Walter Sat, 24 February 2024
Good
Thersea Fri, 26 January 2024
Very good
Morgan Wed, 24 January 2024
Great hotel in a great...
Liked: Every staff member I encountered during my 2 days stay (about 7 of them) were friendly, helpful, and always asked if there was anything I needed (which is rare in today's world of customer service). They were so friendly I found my conversations with them much longer than I usually have (and I travel a lot in this area). I like the different choices at breakfast, the bistro-like muffins were amazing, as was the breakfast sandwiches & they were so easy to grab and go I really appreciated not having to really think about how to eat on the go.
Disliked: I thought it was a bit odd that there was a thermostat on the wall, but when I attempted to adjust it the ac/heat didn't respond. It was only when I called downstairs and the maintenance guy came up, to show me the previous maintenance guy switch the actual controls for the ac/heat were on the actual ac/heater that I was able to get the room to cool down a bit from the 78 degrees it was when I entered it. A sign or something to let people know that would have been nice.
Patricia Tue, 23 January 2024
Happy Traveler
Liked: Location and service
Charlie Wed, 20 December 2023
Superb