Fairfield Inn & Suites by Marriott Lancaster East at The Outlets Guest Reviews
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Danielle Sat, 26 April 2025
Definitely would stay again.
Liked: Room was spacious. Breakfast was delicious.
Disliked: Pool was very cold. Pull out couch was uncomfortable.
Edmond Sat, 26 April 2025
It was OK, not great.
Liked: The location was ideal for us. The place was clean.
Disliked: Some of the staff do not have a very good idea of customer service. They act like they are doing the customer a favor. And if you're having a bad day, you don't take it out on the customer. Not all of the staff. Some were very pleasant.
Capri Sat, 26 April 2025
Superb
Anthony Sat, 19 April 2025
All in all it was...
Liked: Very clean and staff was excellent
Disliked: Beds were hard.
Rick Thu, 17 April 2025
Location excellent / Hotel was...
Liked: Location was excellent for shopping / restaurants / Sight and Sound Theatre.
Disliked: Mix-up between Hotel and Booking.com regarding our prepayment of room. Noise from unknown source possibly some type of generator that was loud at night that came on and off and greatly disturbed my sleep. We asked for housekeeping and disappointed to find that they dropped off fresh towels and toilet paper however bed not made nor garbage emptied or other signs of cleaning. Had to ask staff to replenish some items at buffet.
Kamlesh Thu, 17 April 2025
Exceptional
Liked: Great
Brenda Wed, 16 April 2025
This was a clean place...
Liked: Great clean room! Everything was excellent except the breakfast. We ate at 8 a.m. There was literally nothing left. The hot breakfast was totally gone. The yogurt and bagels were gone. All there was left to eat was cereal and oatmeal. Plus, they were out of coffee cups. I asked the woman working but she said she was busy cooking sausage in the back and would be 20 minutes. We went to MacDonalds.
Chiefebby Sat, 5 April 2025
overall it was good
Liked: I didn't care for the breakfast I have a strick diet and found it lacking in things I could eat Also it was supposed to be 7 - 10 but they were out of food by 9 not good planning on the part of person responsible
Disliked: Have a little better selection like waffles or pancakes and have enough to stock until 10 or stop serving at 9
Dolores Thu, 27 March 2025
Exceptional
Liked: No bread for breakfast
Patricia Mon, 24 March 2025
Exceptional