Fairfield Inn & Suites by Marriott Kansas City Shawnee

Have stayed here before and...

Disliked: Shower curtain to short, no alarm clock or clock, night table by beds dirty

Good

This was a great value...

Liked: The staff was kind and professional, the complimentary breakfast had a wide variety of food.
Disliked: the back entry area was a tad untidy

Bad

Liked: Nothing
Disliked: There pool was under construction which I was not told until I paid. When I went to the room I ran the water for 5 minutes and there was no hot water. I got a refund (which I'm still waiting on) I was only on the property for 7 minutes.

Great for a one night...

Liked: Location

Great facility, friendly staff, rooms...

Liked: This property has recently been remodeled, so everything is new! The staff are very friendly and helpful, and the coffee was great. We have stayed in other hotels in this area, and I believe the Fairfield is better than the others. It was Thanksgiving weekend, so their housekeeping staff had Thanksgiving Day off - however, the hotel told us about this on check in, so we were not surprised by it. If we had needed something, I'm sure we would have been able to get it. There is road construction going on in the area, which makes it a little inconvenient, but I feel it is worth it. Even with the construction, the room was quiet. The room we were in had 12 foot ceilings! It made the room feel bigger. The shower was roomy and towels were plentiful. Loved the soap products - lavender and eucalyptus - nice smell, but not overpowering. We had two bath mats, which was nice for getting out of the shower and for standing at the sink. Tile floors can be cold! :) All in all, a great experience.

Exceptional

I choose Fairfield Inn &...

Liked: I liked how clean the room was. And the breakfast was convenient (I only wanted coffee).
Disliked: The AC/Heater unit and thermostat was making clicking sounds all night, couldn’t sleep well.

Great stay!

Liked: Margaret is the best service staff ever. She serves from her heart. She always ensured breakfast was the best for everyone!