Fairfield Inn & Suites by Marriott Joliet North/Plainfield

Very good

Exceptional

The stay was nice, the...

Liked: Breakfast was great! I enjoyed the pool and workout room. The staff was kind even when they explained why my room was not made that day. I should have been told this little piece of information at check-In.
Disliked: Everything was fine until my room was not made when I returned Saturday evening. Then, I was told that rooms were not made the next day. I also did not appreciate booking.com not offering discounts to AARP members or Seniors. In addition, the price which started out as $103 per night came to a grand total of $169.00 per night. Then, a bottle of water cost me $5.00 + $4.36 tax. I'll be calling your customer service office pretty soon.

I would recommend this hotel...

Liked: The room was clean and the location was close to restaurants and only an hour from the city.
Disliked: I didn’t like the fact the mat the room wasn’t cleaned and fresh towels weren’t offered. I realize I only stayed two nights but a clean room would have been great!

Exceptional

Liked: Easy to find. Very friendly staff & great price for the area.

Exceptional

It was very pleasurable.

Liked: Everything
Disliked: N/A

Exceptional

Exceptional

Liked: We were given a free upgrade which was nice and unexpected. Room was comfortable and breakfast was good. Hot and several options available. Coffee was very good which gets bonus points from me!